Senior Software Engineer [Remote]

Vital Services is seeking a talented and experienced Senior Software Engineer to join our growing Information Technology team. This is an extraordinary opportunity to be a part of, and play an integral role in, the expansion of our SaaS Development team.

As a Senior Software Engineer, your core focus will be to architect, build, and maintain high-quality, scalable software solutions across our service lines, while actively reducing technical complexity and mentoring mid-level engineering talent. You should be able to take direction and apply your aptitude in solving problems with the technologies used. You will apply up-to-date expertise as a Senior Software Engineer to meet and exceed our client's expectations. You will work closely with our customers, development teams, as well as IT Management.

Responsibilities

In our organization, success in this seat of the Senior Software Engineer means own-and-deliver execution on these five core areas:

• End-to-End Technical Execution: Architect and build high-performance applications, secure APIs, and scalable database schemas that operate seamlessly across complex, multi-system environments.
• Complexity & Risk Reduction: Deconstruct ambiguous, multi-system technical challenges and "unknowns" into predictable, well-estimated execution plans during sprint planning.
• Quality Assurance & Stability: Own the stability of code through production deployment, keeping escaped defects low and SaaS uptime high.
• Cloud Infrastructure & Deployment: Manage and optimize cloud infrastructure to ensure high availability, security compliance, and seamless deployments.
• Engineering Quality & Hygiene: Maintain strict standards for engineering practices, active participation in pull-request reviews, and pristine Jira discipline to ensure accurate operational visibility.

Skills & Experience

• Experience: 5+ years of full-stack or backend software engineering experience (ideally in high-compliance environments like Insurance IT, FinTech, or healthcare).
• Technical Skills: High level of proficiency with C#, T-SQL, ASP.NET, MVC, Web API, JavaScript, jQuery, AngularJS, HTML, CSS, XML, JSON, ASP, PHP or other various languages.
• Application & API Architecture: Proven expertise in designing resilient, secure, and highly performant backend architectures and RESTful/gRPC APIs.
• Database Engineering: Strong mastery of relational and non-relational database design, query optimization, and managing complex data pipelines.
• Cloud Infrastructure: Hands-on experience provisioning and managing cloud-native infrastructure (e.g., AWS, Azure) using modern DevOps or Infrastructure as Code concepts.
• Operational AI Fluency: Demonstrated proficiency in using AI development tools to accelerate code generation, automate testing, and refactor legacy code safely.
• Problem-Solving under Complexity: A track record of successfully navigating legacy architecture, external API bottlenecks, and heavy data environments.

Measurables

To give complete transparency, here are the numbers this role is accountable for keeping "in the green":

• Sprint Say/Do Ratio: Greater than 80% predictability on committed sprint work.
• Escaped Defects: Less than 3 critical bugs hitting production per quarter.
• Jira & Documentation Hygiene: 100% compliance on task logging, estimates, and architecture updates in Confluence.

Compensation & Culture

• Salary Range: $135,000 – $160,000
• Final offer will be commensurate with experience and technical assessment results.
• Hybrid Flexibility: We value our culture in Allen, TX, but offer a flexible remote or hybrid schedule based on team project needs rather than a rigid "clock-in" or “in-office” requirement.
• Growth Path: This position was opened due to new client projects and initiatives. As we provide white-glove MSP and SaaS services to our clients, this allows their businesses to grow and in turn allows us to grow. We invest in our employees and our client relationships, which has allowed us to continue to scale up and increase our capacity and growth trajectory.