Software Engineer Messaging Channels Team

Responsibilities

• Design, develop, and maintain high-performance backend services using Java and Go.
• Build and enhance rich messaging features, including high-throughput message routing and delivery pipelines.
• Deploy and support backend services in AWS or equivalent cloud environments while prioritizing reliability, low latency, and fault tolerance.
• Integrate AI-assisted development tools such as Claude and Copilot into coding, debugging, and documentation workflows.
• Participate in on-call rotations, including weekends and holidays, to maintain critical communications services.
• Collaborate asynchronously with distributed engineering teams through clear technical communication.

Requirements

• 3+ years of hands-on software development experience building backend services in Java or Go.
• Experience designing and building production RESTful APIs as a core part of the day-to-day role.
• Experience operating distributed systems on cloud infrastructure, with AWS preferred or equivalent Azure/GCP experience.
• Hands-on use of AI development tools such as Claude or Copilot.
• Strong written and verbal technical communication skills.
• Ability to participate in on-call rotations, including weekends and holidays.
• Preferred experience with NoSQL datastores such as DynamoDB, message queuing such as Simple Queue Service, and containerized applications in Kubernetes.
• Prior telecom or rich messaging platform experience, including RCS, SMS/MMS, or OTT messaging, is preferred.

Benefits

• Remote-first role based in the USA, with occasional travel for project or team meetings and possible ad-hoc in-person gatherings.
• Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings, paid sick time, paid personal time off, and paid parental leave.
• Potential eligibility for Twilio’s equity plan and corporate bonus plan.