Team Lead Retail Fulfillment

Assists with leading associates to ensure accurate, efficient, and timely distribution center operations including receipt, picking, packing, sorting, recording, auditing, and shipping of goods. This position reports to the Supervisor, DC. 

Pay Range: $18.75hr - $20.25hr

Please note the pay range for this position starts as listed in the job posting, but other factors such as shift will determine the final salary for potential new hires.

WHAT YOU'LL DO

• Ensures all associates are working productively and following the best methods.
• Conducts observations to provide coaching and feedback to associates.
• Conducts audits to ensure accuracy.
• Ensures sufficient workflow in the area by communicating with Supervisors and fellow Team Leads from supporting departments.
• Assign tasks for crew members and suggest staffing adjustments to the Supervisor.
• Ensures paperwork is completed correctly and all procedures are followed.
• Assists in evaluating the performance of assigned associates.
• Communicate with Supervisors on concerns and needs of the group.
• Ensures all safety and quality performance standards are met.
• Performs distribution job tasks when not actively responsible for the group and demonstrates work level that meets or exceeds established production standards.
• Performs other job duties as needed.
• Distribution center environment with moderate to loud noise level.

WHAT YOU'LL NEED

• Experience in overseeing a function or work group.
• Ability to apply basic algebra and math skills.
• Flexible and adaptive to the environment, changes, challenges, job duties, and work schedules.
• Illustrates a dedication to meeting the requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
• Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and is a solid verbal and written communicator.
• Upholds and furthers HOTT’s culture and values. Inquisitiveness and open mind regarding teen music and fashion trends.
• Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
• Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.
• Reliable transportation.
• Ability to stand for long periods of time and lift up to 50 lbs.

$18.75 - $20.25 an hour

Monday-Thursday 4:45am-3:15pm / 4:55am-3:25pm - $18.75hr

Sunday-Wednesday 4:00pm-2:30am - $19.25hr

Friday-Sunday 4:45am-5:15pm / 5:00am-5:30pm - $20.25hr

Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to workin the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.