Shuttle Operation Manager

Responsibilities Plan, coordinate, and execute daily delivery schedules based on customer requirements and production plans. Manage driver assignments and dispatch operations to ensure on‑time and efficient deliveries. Conduct onboarding, training, and ongoing coaching for new and existing drivers to ensure compliance with company policies and operating procedures. Monitor and track daily dispatch activities, proactively resolving scheduling or delivery issues as they arise. Ensure drivers complete assigned routes safely, efficiently, and on schedule through consistent communication and timely follow‑up. Coordinate with the Fleet Management team to schedule preventive maintenance, repairs, inspections, and equipment availability for trucks and trailers. Monitor transportation KPIs, including on‑time delivery, driver productivity, equipment utilization, and service performance, and implement corrective actions when needed. Ensure compliance with DOT regulations, company safety policies, and all applicable transportation requirements. Maintain effective communication with customers, warehouse operations, production teams, and other internal departments to support seamless transportation operations. Serve as a backup CDL driver when operational needs require, including covering driver absences or emergency deliveries. Qualifications Minimum 5 years of experience in transportation operations, including experience as a Transportation Supervisor or in a similar leadership role. Strong written and verbal communication skills, with the ability to effectively interact with drivers, customers, and cross‑functional teams. Excellent time management and prioritization skills, with the ability to manage multiple tasks and meet deadlines. Strong organizational and problem‑solving skills with keen attention to detail. Ability to thrive in a fast‑paced, dynamic transportation or logistics environment. Proficiency with Transportation Management Systems (TMS) and Microsoft 365 applications (Excel, Outlook, Teams, Word, etc.). Demonstrated leadership experience in supervising drivers or transportation personnel and ensuring operational efficiency. Knowledge of DOT regulations, transportation compliance, and safety standards is highly preferred. Preferred Qualifications Valid CDL Class A license. Experience managing shuttle, dedicated fleet, or warehouse transportation operations. Experience using transportation analytics and KPI reporting to improve operational performance. Bilingual in English and Korean. As set forth in Cornerstone Wireless, LLC.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Cornerstone Wireless, LLC.