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Customer Service Representative - Bilingual Spanish

Express Employment Professionals Defunct

Job Full Description

Express Employment Professionals is partnering with a Mendota Heights company to find a Bilingual Customer Service Representative . If you're passionate about helping others and thrive in a fast-paced call center environment, we want to hear from you! As a Customer Service Representative, you'll be the first point of contact for participants and providers, assisting with plan eligibility, benefits, and claims status. This is a temporary role expected to last through January 2027.


Key Responsibilities

  • Handle inbound calls from providers and participants with professionalism and empathy
  • Document conversations and update system notes accurately
  • Stay up-to-date on assigned plans and apply knowledge to all customer interactions
Qualifications
  • High School Diploma or equivalent
  • Must be bilingual Spanish
  • Minimum 6 months of customer service experience in a call center
  • Strong written and verbal communication skills
  • Proficiency in MS Office Suite
Schedule :
  • Monday through Friday 8:00 am to 4:30 pm
Express Employment Professionals provides one of the most comprehensive benefits packages in the industry to contract workers.
  • Medical benefits
  • 401K
  • Direct Deposit
  • Weekly Pay

Click on Apply Now to be considered for this Bilingual Customer Service Representative position in Mendota Heights, MN!


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Eagan (Minneapolis/Saint Paul Metro), MN
1331
1266 Lone Oak Road
Eagan, MN 55121
Vacancy posted 2 days ago
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