Automotive Service Advisor

Job Summary:We are currently seeking a highly motivated and experienced Service Advisor to join our team at DELLA Auto Group. As a Service Advisor, you will play a vital role in providing exceptional customer service to our clients and serving as a liaison between customers and our service department. This is a full-time position with a competitive salary in the Auto industry.Compensation & Benefits:Competitive salary in the Auto industryPerformance-based bonuses and incentivesComprehensive benefits package including health, dental, and vision insurance401(k) retirement plan with company matchPaid time off and sick leaveEmployee discounts on vehicle purchases, parts, and serviceResponsibilities:Greet and assist customers in a courteous and professional mannerSchedule appointments for vehicle service and repairsCommunicate with technicians and update customers on the status of their vehiclesReview and explain service recommendations and cost estimates to customersProvide accurate quotes and obtain customer authorization for repairs or servicesMonitor and manage repair orders to ensure timely completion and customer satisfactionMaintain a high level of customer service and handle any customer concerns or complaintsKeep track of service department inventory and order necessary partsMaintain a clean and organized work areaAdhere to all safety protocols and company policiesContinuously improve knowledge of automotive products, services, and industry trendsRequirements:High school diploma or equivalent, post-secondary education in Automotive Technology is preferredMinimum of 2 years of experience as a Service Advisor in the Auto industryStrong customer service and sales skillsExcellent communication and interpersonal skillsProficient computer skills and knowledge of automotive systems and technologyAbility to multitask and work in a fast-paced environmentValid driver's license with a clean driving recordDELLA Auto Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. #J-18808-Ljbffr Della Buick Gmc Cadillac Inc