Manager of Women & Children's Labor & Deliver/Maternal Fetal Medicine

Major Responsibilities: Safety and Quality 6)Create a non-punitive culture of patient safety adherent to national patient safety initiatives. 7)Develop an annual plan to address safety and quality goals and achieve KRA goals for safety and quality outcomes.

1. Provides leadership in implementation of quality initiatives, regulatory body, requirements pathways, algorithms and other models of care. Ensure compliance with IDPH, the DNV and other licensing / accrediting bodies and agencies.
2. Serves as a leaders and role model, in partnership with clinical nurse specialist to ensure staff adherence to professional, regulatory and behavioral standards.
3. Promotes evidence based practice into clinical practice and nursing research activities.
4. Analyze and use benchmark data from internal and external sources to identify opportunities for improvement.
5. Encourage a culture of safety by promoting safe practice with staff and analyzing patient safety events such as Midas Report, Root Cause Analysis (RCA's), Apparent Cause Analysis (ACA's) and Common Cause Analysis (CCA's).

Finance 7)Achieve goals established by system and site regarding financial target.

1. Participate in budget planning in collaboration with the department director and advocate for appropriate fiscal and human resources to accomplish the work and goals of the nursing department.
2. Monitor unit productivity levels and workforce design to ensure proper resource utilization and role delineation. Provide education to staff and accountability for staffing effectiveness.
3. Identify areas for improved operational efficiency and involve staff in the development of new processes as appropriate. Review unit acuity reporting.
4. Conduct unit meetings to improve communication of financial and operational information and strategic planning. Include associates / MD in capital dollar requests.
5. Ensure appropriate use of IS systems to capture charges and monitor trends.
6. Analyze monthly financial, operational and budget variance report to assure that financial goals are achieved. Initiate cost containment activities.

Services - Patient Satisfaction 3)Utilize an evidence-based practice to improve care processes, structures, and measurement of client-centered outcomes and building loyal relations with patients. Consistently rounds on all patients Provide follow-up and feedback of rounding outcomes. Support discharge call back process. Evaluate outcomes / comment trends of data. Review questions and revise as appropriate. 4)Implement strategies to assure that all associates understand and support organizational standards of behavior, methods for communicating key messages and methods which serve to increase patient satisfaction. 5)Implement stratgies to assure that associates understand when and how to implement service recovery and track service recovery issues to reduce their reoccurrence. 6)Achieve goals established by system and site regarding patient satisfaction.

1. Consistently review patient satisfaction data and reward and recognize associates who are achieving results.
2. Review annual statistical data regarding the ethnicity of the population served on the unit. Develop and implement a plan of care, which fosters a non-discriminatory climate in which care is delivered in a manner that is culturally sensitive and that is reflective to the cultural diversity that exists within the patient population.

Services - Team Member Engagement 3)Develop and implement methods to recognize team member accomplishments. 4)Consistently round on team members to role model positive behaviors, monitor morale, follow-up on organizational initiatives, reduce barriers between administration and staff and improve retention. 5)Follow established processes for receiving and resolving employee complaints and concerns. Provide feedback to associates as needed. 6)Facilitate participation of staff in nursing and organizational policy formulation and decision making and support staff involvement in shared governance activities at both the unit and house wide level. 7)Include input from staff for short and long term unit planning and organizational strategic goals. 8)Conduct timely performance reviews of all staff in which peer review is a mandatory component of the evaluation process for all associates. 9)Develop and mentor associates to create and support a professional practice environment based on principles of shared governance. Support and mentor advancement by reviewing advancement applications and case study (or project). 10)Encourage staff to seek additional knowledge and skill by pursing formal education, certification, and other professional development opportunities and participation in professional organizations. Ensure unit completes a yearly educational needs assessment. Identify and advocate for adequate resources for team members so that desired outcomes are achieved. 11. Monitor satisfaction results and create systems to respond to trends. Achieve goals established by system and site regarding satisfaction.

1. Manage the recruitment and selection of high quality staff and maintain adequate staffing and appropriate work assignments. Include peer interview in a section of all new team members. Monitor turnover and vacancy and develop and implement recruitment and retention strategies.
2. Provide supervision of team members and accept accountability for services provided on the unit.

Services - Physician Relations

1. Collaborate with physicians and members of other departments and disciplines in the development, implementation and evaluation of programs and services to meet the needs of the unit population.
2. Work closely with physicians to develop and implement strategies to resolve physician complaints and concerns.
3. Partner with physicians in the development and enhancement of clinical programs. Establishment of CPOE - standing orders, and review and revision of policies. Provide support for use of CPOE.
4. Consistently round for outcomes with physicians.
5. Actively particpate in physician meetings and committees as assigned.
6. Achieve goals established by system and site regarding physician satisfaction.

Growth

1. Develop and maintain loyal relationship with physicians.
2. Network with professionals at other health care facilities for clinical standards and innovations. Research literature, identify best practices, engage physicians in planning activities and attend specialty workshop in order to identify future trends in healthcare and opportunities for growth.
3. Prepare business plans and financial feasibility studies for special administrative assignments as requested. Participate in divisional strategic planning section.
4. Partner with local community organizations and schools to attract students to careers in health professionals.
5. Achieve goals established by system and site regarding growth target as appropriate.

Licensure: Nurse, Registered (RN) Education/Experience Required: • BSN • 3+ years of leadership experience Knowledge, Skills & Abilities Required:

• Organizational, planning and delegation skills - Team building, leadership and communication skills. - Ability to succeed in a changing environment and handle multiple responsibilities. - Strong drive to achieve superior results
• Current RN licensure in the State of Illinois.

Physical Requirements and Working Conditions: Special Job Characteristics Requiring Accommodations: Same as minimum requirements - Ability to work within a rapid changing environment. - Ability to prioritize independently and respond to multiple simultaneous requests. - Ability to work under stressful conditions and in difficult situations. - Ability to recognize needs and behaviors of specific age groups of patients treated. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.Brand: Advocate Health CareJob ID: R273597Employment Type: Full TimeJob Area: NursingFunction: Nursing GeneralIndustry: Ambulatory/Clinical Care Services