MLS & Commercial Director

Who We Are & What We Do The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee's largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin, Hardeman and McNairy Counties. MAAR's focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.

Job Description

MLS & Commercial Director

We’re Looking For

We are in search of a dynamic professional to serve as the MLS & Commercial Director, responsible for leading a high-performing team, managing MLS operations, and driving technological innovation. This role is ideal for someone with strong organizational skills, a passion for technology, and the ability to effectively manage both people and systems. The ideal candidate thrives in a collaborative environment and can engage with vendors, committees, and leadership to ensure seamless operations.

What Your Day Looks Like

Team Leadership

• Supervise the MLS and MAAR data support teams, ensuring top‑notch service.
• Ability to create, interpret, and communicate MLS policy.
• Act as a backup for MLS and data support inquiries as needed.
• Collaborate across departments to improve processes and efficiency.
• Communicate initiatives and strategies with leadership to foster a cohesive work environment.
• Communicate policies and technology to our members and subscribers with strong understanding and knowledge.

System Oversight & Enhancement

• Manage system updates, enhancements, and administration.
• Act as the primary contact with vendors for technology‑related matters.
• Monitor and address system bugs, ensuring timely resolution and updates.

Vendor and Partner Management

• Maintain strong relationships with key technology vendors.
• Serve as the primary liaison for vendor communications and support issues.

Technology Integration

• Optimize internal office processes through technology solutions.
• Manage data exports and system integrations in alignment with policies.

Commercial Outreach

• Identify and implement commercial strategies to enhance the user experience with commercial information exchange.
• Oversee and direct staff liaison for the commercial council.
• Oversee the planning and execution of engaging member events in partnership with the commercial alliance.

Required Skills

• Proven leadership experience in team and technical system management.
• Strong communication skills to facilitate collaboration across departments.
• Advanced technical abilities, including MLS system administration.
• Excellent problem‑solving and organizational skills to manage complex projects and vendor relationships.
• Ability to work closely with executive leadership to align strategies and priorities.
• Up to 25% travel – including national conferences.

Preferred Skills

• Familiarity with MLS systems and related technologies.
• Experience working with real‑estate technology vendors and understanding industry trends.