Patient Services Rep.

Location 750 S. Church Street,Spartanburg, SC, 29306,United States Base Pay $18.00 - $19.00 / Hour Employee Type FT Non-Exempt Description Greet and check in patients with professionalism and warmth. Schedule appointments and assist with patient registration. Verify insurance coverage and collect patient payments. Answer phone calls and assist patients with questions and concerns. Ensure accurate data entry in the electronic health record system. Maintain patient confidentiality and adhere to HIPAA regulations. Support efficient front office operations and provide an excellent patient experience. Be a steward of the mission and values of ReGenesis Health Care. Requirements Overview: Are you ready to start a rewarding career in healthcare? ReGenesis Health Care is seeking a dependable, customer-focused Patient Services Representative (PSR) to join our team. In this role, you will play an essential part in creating a positive patient experience by managing front desk operations, coordinating appointments, completing patient registration, and ensuring accurate insurance verification. The ideal candidate is organized, detail-oriented, professional, and committed to providing excellent patient service while supporting the mission of ReGenesis Health Care. Excellent pay based on experience with excellent full-time benefits and quarterly incentive. You’ll be a great fit if: Can properly utilize electronic health records (EHR) and other computer systems to support efficient clinic operations. Can accurately complete patient registration while maintaining the integrity of demographic, clinical, and financial information. Can research and resolve registration issues involving demographic information, clinical records, and insurance accuracy. Understand the importance of HIPAA compliance, confidentiality, and protecting sensitive patient information. Can schedule appointments and maintain smooth patient flow throughout the clinic. Can verify insurance eligibility and benefits and determine patient financial responsibility for services. Can accurately collect copays, outstanding balances, and applicable sliding fee payments in accordance with health center policies and health plan requirements. Can maintain an accurate cash drawer, reconcile transactions, and complete daily deposits. Can communicate professionally and handle challenging situations with diplomacy and sound judgment. Can multitask, manage time effectively, and work independently and collaboratively with a team. Can commit to following state and federal regulations and organizational policies regarding compliance, integrity, and ethical registration practices. What you get: Medical, dental, vision, and life insurance (Eligible first of month following hire date) 18 paid days off. 9 1/2 paid company holidays, including your birthday. 401K with Company Match Agency wide "Quarterly Incentives" (Eligible after 90 days) To be Considered You’ll Need: 1-2 years’ experience in the health care system; or High School diploma. Working knowledge of medical terminology. Proficiency with EMR systems and software applications, including Microsoft Office Suite. Excellent written or oral communication skills. Proven diplomatic approach to complex situations. Ability to work independently and collaboratively with a team. Ability to work Monday through Friday between 8:00 a.m. and 7:00 p.m. and Saturdays between 8:0 a.m. and 2:00 p.m. Flexibility to work at health center locations throughout Spartanburg and Cherokee counties. Valid SC Driver’s License CPR/AED certification preferred. Certified Medical Insurance Specialist (CMIS) or equivalent certification desirable. Summary At ReGenesis Health Care, our team members make a difference in the lives of the patients and communities we serve. If you are passionate about patient care, enjoy working in a fast-paced environment, and take pride in providing accurate and compassionate service, we encourage you to apply. Become part of the ReGenesis Health Care team and help us make a difference! #J-18808-Ljbffr ReGenesis Health Care