Data Center Controls Technician, US-West, PHX

Global Controls Team MemberAs a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers, and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space. AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting-edge technology in mission-critical environments while contributing to the reliability and efficiency of AWS's global infrastructure.Key job responsibilities include managing small to medium-sized projects and programs, performing point-to-point checkouts, first-line diagnostics, troubleshooting, and maintenance of BMS/EPMS code and hardware, provisioning servers, controllers, industrial PCs, and networks; testing communication with third-party devices, installing, replacing, configuring, and calibrating sensors, reading and interpreting electrical schematics and control panel drawings, applying closed-loop controls and field sensor scaling, supervising low-voltage contractors per AWS requirements, providing commissioning and systems-level testing; creating red-lined drawings and documentation, following change management processes for work requests and methods of procedures, participating in factory witness tests and performing root cause analysis during testing and commissioning, monitoring ticketing systems, prioritizing tasks, and managing service agreements (vendor scheduling, QA, invoice review), enforcing on-site safety methodology, lifting and moving up to 50 lbs; using ladders, platforms, and OSHA-standard PPE including safety harnesses.A day in the life as a Data Center Controls Technician involves being the boots on the ground solving problems that directly impact data center availability. You might diagnose a controller communication loss, calibrate instruments feeding inaccurate data to operators, or supervise vendors performing quarterly maintenance. For new builds, you perform point to point testing and support commissioning alongside construction teams.Basic Qualifications- High school or equivalent diploma- Associate's degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, OR 3+ years of relevant industrial or HVAC controls experience in lieu of a degree.- Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.- 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.- Ability to work non-standard hours and differing work rotations/shifts and overtime as required.Preferred Qualifications- Associate's degree in related field- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.- Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).- 5+ years of experience in controls/automation, construction or related field in a technical environment.- Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.- Experience in data centers or mission critical environment- Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling.- Prior AWS/Amazon experience- 4+ Yr. Military ServiceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.