Overnight Shelter Supervisor (Temporary)

Job Details Hourly Wage: $30.00 per hour Status: Non-Exempt / Full Time - Temporary through Sept. 30, 2026 Number of Positions: 1 Requisition Number: OVERN024676 Recruiting Opportunity Closes: 06.28.2026 Location Bridgeway of Hope, 6655 NE 82nd Ave, Portland, OR 97220, USA Position Summary The Shelter Supervisor will support the Shelter Manager in direct operations and staffing for two overnight temporary shelters, ensuring a safe, secure, and supportive environment for participants and staff. Responsibilities Train, schedule, and develop a team of support staff, or coordinate with a staffing agency to orient and assign shelter program team. Provide compassionate mentorship, support, and role modeling for staff. Communicate staff timesheets and leave requests to the Shelter Manager, ensuring adequate coverage. Ensure staff report incidents and exclusions daily and in a timely manner. Track shift performance and maintain daily client intake and exit routines. Oversee nightly operations to keep shelter clean, safe, and secure. Maintain adequate supplies, food, and resources for shelter operations. Uphold policy, compliance, and contractual obligations as directed by management. Assist clients in transition from homelessness, driving nightly intake and morning exit processes. Intervene in client crises, conduct crisis intervention and model trauma-informed care. Maintain accurate daily records, submit shift reports and monthly summaries to Shelter Manager. Collaborate with external service providers, volunteers, and interns to support shelter operations. Coordinate referrals and support client needs with external services. Address facility maintenance and ensure safety and operational standards compliance. Perform additional duties as assigned. Qualifications At least 2 years’ experience in social work, shelter operations, or a related field (1 year in a supervisory role preferred). Experience working with diverse populations. Critical thinking, sound judgment, and decision-making skills. Strong teamwork, oral and written communication skills. Highly motivated self-starter. Support for The Salvation Army mission and values. Knowledge of trauma-informed care and crisis intervention techniques. Proficiency in Microsoft Office and accurate recordkeeping. Flexible work hours, including nights, weekends, and holidays. Valid driver’s license and ability to meet TSA driving requirements. High school diploma or equivalent (or higher). Required Certifications / Licenses Driver’s license. Trauma-informed care. Assertive engagement; first aid and CPR; non-violent crisis intervention; peer support; safe driving; Rent Well; community warehouse escort; civil rights training; bloodborne pathogens training; de-escalation training. Physical Requirements Ability to sit, walk, stand, bend, squat, climb, kneel, twist, grasp, push, pull objects, and operate telephone and computer. Ability to lift up to 50 lbs. Ability to drive a motor vehicle and access and produce information from a computer. Capacity to respond quickly to emergencies and work on multiple projects in a semi-open environment. Travel Required Yes. Travel, as needed, to fulfill essential job duties. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, disability, or veteran status. #J-18808-Ljbffr The-Salvation-Arm