Sr. Scrum Master Associate

DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.WHAT YOU WILL DOThe Sr. Scrum Master Associate supports one or more scrum teams by facilitating Agile ceremonies, coordinating sprint execution, tracking impediments, and promoting continuous improvement within established Agile practices. This role serves as a day-to-day coordination point for Product Teams, Project/Program Managers, Scrum Masters, and business stakeholders to help ensure sprint activities, delivery updates, and cross-team dependencies are managed effectively. In addition, this role supports team productivity and delivery quality by facilitating scrum team activities, monitoring progress, and helping remove or escalate impediments as needed.HOW YOU WILL MAKE AN IMPACTAgile Ceremony Facilitation: Facilitate Agile ceremonies for one or more scrum teams, including sprint planning, daily standups, backlog refinement, story point planning, sprint reviews/demos, and retrospectives. Help ensure meetings are organized, focused, and aligned to established Agile practices.Sprint Coordination and Impediment Tracking: Coordinate with Product Teams, Project/Program Managers, Scrum Masters, development teams, and business stakeholders to identify, assign, track, and communicate updates on action items, dependencies, risks, impediments, and product planning inputs. Support timely follow-up, escalation, and stakeholder alignment related to sprint activities, roadmap discussions, business needs, priorities, and product delivery work.System Change Request and Release Coordination: Coordinate the end-to-end lifecycle of System Change Requests, including tracking status, preparing updates, and representing SCRs in Change Control Board meetings for review and approval. Partner with development and release teams to support successful deployment of approved system changes.Production Incident Support: Support production incident management by ensuring support tickets are opened, appropriate production operations and business stakeholders are notified, and communication channels are established to support timely issue resolution. Track follow-up actions and provide status updates as needed.QualificationsWHAT YOU WILL BRING TO THE ROLEMinimum 4–6 years of combined experience in information technology, business operations, product delivery, project coordination, or customer-facing application support environments.Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field, or equivalent work experience is preferred.Working knowledge of Agile frameworks, including Scrum and Kanban, and software development lifecycle practices.Ability to facilitate Agile ceremonies and support effective meetings across co-located, hybrid, or distributed teams, including teams working across different locations and time zones.Working knowledge of system release, deployment, and change management processesWE TAKE CARE OF OUR PEOPLEAt HCA, our people drive our success. That’s why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing—at work and beyond.Benefits HighlightsHybrid flexibility – 4 days in office, 1 day remoteVehicle perks – monthly vehicle allowance plus purchase and lease discountsComprehensive health coverage – medical, dental, and vision plansEmployer-funded HSA contributions to help reduce healthcare costs401(k) with company match and immediate vesting from day one100% company-paid life and disability insuranceWellbeing benefits including fitness and health resourcesLeadership programs and career development that support continuous learningPaid Volunteer Time Off and a company charitable donation in your honorBecause great benefits help you thrive—personally and professionally.WHAT HAPPENS NEXTExpress your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.OTHER DETAILSOur Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace—because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California.The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at View email address on click.appcast.io Field: ITJob Type: RegularSchedule: Full-time