Program Analyst I

Job Description

Job Description

Overview

The Work

The Program Analyst plays a critical role in supporting the client’s programs by analyzing, evaluating, and improving operational processes and program efficiency. This position involves working closely with stakeholders, program managers, and multidisciplinary teams to assess program performance, ensure compliance with client’s regulations, and recommend data-driven solutions aligned with organizational goals. The Program Analyst provides expertise in program planning, resource allocation, performance metrics, and reporting, enabling agencies to achieve their objectives effectively and efficiently.

MUST HAVE AN ACTIVE SECRET CLEARANCE

Responsibilities

Key Responsibilities

• Maintain a strong working knowledge of the office’s major issues and priorities, both current and long term, to support effective tracking and coordination of actions.
• Maintain liaison with front offices and bureau offices, as needed, to ensure taskings are coordinated and deadlines are consistently met.
• Coordinate internally to track, monitor, and control correspondence within the bureau, ensuring visibility into the status of key documents and actions.
• Oversee the quality and timeliness of written products drafted within the bureau by providing guidance, enforcing deadlines, and reviewing documents for format, style, coherence, accuracy, content, and required clearances.
• Make necessary edits and corrections to documents or return them to originators with clear guidance on required revisions.
• Advise personnel on overdue action items, upcoming deadlines, issue prioritization, and proper formats and procedures for processing documentation.
• Respond to inquiries from internal and external stakeholders regarding the status, location, subject matter, and deadlines associated with documents and taskers.
• Assess the feasibility of meeting deadlines for specific documents; notify originators when extensions are needed and take proactive steps to avoid, reduce, or eliminate deadline-related issues in both the short and long term.
• Develop management plans, procedures, and methodologies to help leadership improve operational efficiency and effectiveness, and monitor compliance with these processes as appropriate.
• Coordinate short-fuse actions, briefings, and responses to data calls, ensuring timely and accurate submission.
• Develop and employ creative techniques to maximize efficiency in monitoring program funding and related activities.
• Perform management and program support functions, including planning, research, analysis, correspondence control, communications, and liaison activities.
• Serve as an alternate Unit Security Officer in accordance with applicable policies and regulations, performing assigned security-related duties under appropriate direction.
• Manage and maintain the office SharePoint site, including updates to the staff directory and organizational chart.
• Ensure office shared files are well organized and complete, recommend improved methods for information management as appropriate, and maintain both current and historical records.
• Serve as backup for maintaining inventory and procuring office supplies and for time and attendance (TATEL) responsibilities to ensure continuity of operations.
• Other Duties as assigned.

Qualifications

Qualifications – Here’s What You Need

• Knowledge of Department of State applications such as MyData, GFMS, and MyServices is highly desirable.
• Secret Clerance is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Excellent interpersonal and oral communication skills.
• Excellent customer service skills.
• Strong organizational skills, attention to detail, including follow-up on pending tasks.
• Interpersonal skills and organizational skills with the ability to handle multiple projects concurrently.
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Preferred Qualifications:

• Experience supporting program planning, implementation, or evaluation activities (e.g., tracking milestones, monitoring performance indicators, preparing status reports).
• Bachelor’s degree in public administration, business administration, economics, international affairs, data analytics, or a related field.
• Familiarity with federal government operations, programs, or grants management processes.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment, with the ability to work onsite in the main office.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.