Customer Service Representative *5am Opener*
Planet Fitness - PF Baseline Fitness
Job Description
Job Description
Job Title: Customer Service Representative
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic
Strong customer service skills
Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative *5am Opener* in West Des Moines, IA vacancy
$11.75 per hour
...Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing...SuggestedHourly payFull timeTemporary workPart timeLocal areaShift work- ...continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive... ..., addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm...SuggestedPart timeWork at officeLocal area
Office Depot
West Des Moines, IA4 days ago $15.75 per hour
...our values and culture. Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and... ...baskets, and hangers for removal. * Stock supplies during store open hours while being available for the guest. * Demonstrate a...SuggestedHourly payWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftDay shiftTarget
Urbandale, IA12 hours ago$18 per hour
...will attend pre‑scheduled shifts in retail stores and generate leads for the local office through ongoing interaction with potential customers. The role is responsible for exceeding issued lead targets and goals administered by the Retail Event Marketing Manager. Essential...SuggestedWeekly payFull timePart timeWork at officeLocal areaImmediate startFlexible hoursShift workWeekend workLeaf Home
West Des Moines, IA7 hours ago$14 per hour
...a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities... ...to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team...SuggestedHourly payPart timeShift workAdvantage Solutions
West Des Moines, IA2 days ago$16.65 - $18.87 per hour
...giving recommendations, and engaging with customers every day. With your help, we will... ...memberships, and offering REI products and services. In addition to helping keep the store looking... ...inside and outside the organization. Open to feedback and other viewpoints in the spirit...Hourly payFlexible hoursREI
West Des Moines, IA1 day ago- As a Customer Service & Sales Representative , you will receive extensive classroom training, virtual support, and one‑on‑one mentorship to become fully... ...relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and...Weekly payFlexible hours
- ...we're more than a financial services leader - we're a global trailblazer... ...communities, and helping our customers succeed. We believe that a... ...and other legal documents representing Wells Fargo Seek ways to improve... ...weeks of training. We're open from Monday - Friday 8:00am-8...Work experience placementMonday to FridayWeekend work
Wells Fargo
West Des Moines, IA4 days ago - ...Customer Service & Sales Representative As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support... ...relationships and trust with customer accounts through open and interactive communication Provide accurate, valid...Weekly payFlexible hours
$17.88 per hour
...direct contact reception, provides a variety of office support services and related tasks as required, and maintains accurate records of... ...Equal Opportunity Employer All employers submitting a job opening for posting on the Teach Iowa system will not discriminate in hiring...Hourly payFull timeSecond jobWork at officeImmediate startWork visaUrbandale Community School District
Urbandale, IA3 days ago- ...delivers integrated storage and asset-management solutions that help customers operate safely, reliably, and efficiently across the lifecycle... ...provider of operations, management, wells and decommissioning services - we combine technical excellence with execution capability to...Local area
CB&I
Clive, IA12 hours ago - ...cutting edge technology, you will enable our Customers to shop seamlessly between our website... ...pressure. Flexibility in work hours, open to work evenings, weekends, and national... ...Zoomnever via messaging apps or other calling services. Offers are merit-based, communicated...Part timeWork experience placementWeekend workAfternoon shift
- ...and petrochemicals. We bring science to everyday life. About the Role We’re looking for an experienced customer-focused Customer Service Representative to deliver an exceptional experience from order entry through delivery and invoicing. This role connects...Second jobWork at office
Camlin Fine Sciences (CFS)
Urbandale, IA2 days ago - ...Customer Service Representative Founded in 1879, Nott Company is the premier provider of engineering, integrated systems, and supply chain solutions that will enhance efficiency and reliability to achieve optimal performance and growth. We are 100% employee owned with...Temporary workWork at officeFlexible hours
Nott Company
Urbandale, IA2 days ago - ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Start working todayLocal area
U-Haul
West Des Moines, IA3 days ago - ...grocery department. Your expertise in stocking shelves, assisting customers, maintaining a clean and organized store, and contributing to a... ...in helping us maintain our reputation for exceptional customer service. Prospective employees should be outgoing, friendly, hard-...Weekly payCasual workFlexible hoursAfternoon shift
Fareway Stores
Clive, IA1 day ago $16 - $20 per hour
...company health benefit plans and identify the type of assistance the customer needs Make outbound calls to members about their claims... ...and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive...Contract workTemporary workTEKsystems
West Des Moines, IA6 days ago$10 - $13.5 per hour
...committed to providing exceptional service and delivering the latest and... ...in gaming products to our customers. As a leading global retailer... ...compliance training PRIOR to opening or closing a shift on their... ...products in the store are represented, organized, and alphabetized...Full timeLocal areaImmediate startWorldwideFlexible hoursShift workNight shift3 days per weekGameStop Inc
West Des Moines, IA7 days ago- ...Responsibilities ~“Our goal is to make peoples’ day better, sell clothes, and have FUN!” ~ Inspire and lead team to deliver an excellent customer experience and revenue ~ Facilitate retail sales and suggestive sell to maximize revenue ~ Encourage suggestive selling to...Part timeFlexible hoursNight shiftWeekend work
The Normal Brand
West Des Moines, IA7 days ago - General DescriptionThe Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our c
JCPenny
West Des Moines, IA12 hours ago - ...engaged and committed to supporting our customers and each other. Job Description: Job... ...prompt, efficient and friendly customer service by exhibiting caring, concern and patience... ..., listens to floral experts, and remains open to new ideas. Helps with and may decorate...Work experience placementNight shiftWeekend work
Hy-Vee Food Stores
West Des Moines, IA12 hours ago - ...Bilingual (Spanish) Customer Service Representative Job Category: Contact Center Requisition Number: BILIN001397 Location: West Des Moines... ...commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including...Full timeWork at officeImmediate startRemote workRelocation package
Aureon
West Des Moines, IA4 days ago - A leading paint retailer is seeking a part-time Customer Service Specialist to join their store in Clive, IA. The role involves assisting customers, processing sales transactions, and maintaining a high standard of customer service. Ideal candidates should have a High...Part timeWeekend workAfternoon shift
$60k
...Sales Development Representative We are looking to add to our sales team in Des Moines!... ...About TEKsystems and TEKsystems Global Services We're a leading provider of business... ...accelerate business transformation for our customers. Our expertise in strategy, design,...Hourly payFull timeInternship$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Urbandale, IA2 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Urbandale, IA12 hours ago$11 per hour
...Customer Service Representative Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include: Greet/meet potential...Hourly payTemporary workShift work- ...vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for talented associates to be a part... ...requirements and physical demands described here are representative of those that must be met by an employee to successfully perform...Permanent employmentTemporary workLocal areaImmediate startFlexible hoursNight shiftDay shift
- ...About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client‑facing role, you will serve as a trusted point of contact—from initial booking through...Remote workFlexible hours
Rudybtravel
West Des Moines, IA3 days ago - ...acrylic bath remodeling industry. We offer custom bath remodeling solutions that enrich... ...-free. General Purpose Strong customer service skills are a must. You will contact... ...leads Coordinate appointments for sales representatives Conduct quality control calls Answer inbound...Hourly payFull timePart timeWork at officeWork from homeFlexible hours
Bath Concepts
West Des Moines, IA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative *5am Opener*. Be the first to apply!
Related searches
- participant services representative West Des Moines, IA
- logistics customer service representative West Des Moines, IA
- airport customer experience specialist West Des Moines, IA
- customer success associate West Des Moines, IA
- medical customer service representative West Des Moines, IA
- customer service rep part time West Des Moines, IA
- benefit customer service representative West Des Moines, IA
- customer service representative data entry West Des Moines, IA
- customer relations associate West Des Moines, IA
- customer resolution specialist West Des Moines, IA