Customer Success Team Member- Eventlink®
SDI Innovations
Job Description
Job Description
Eventlink® is the fastest growing athletic scheduling software among high schools in the Midwest and our team is looking for another great Customer Success team member. We pride ourselves in outgoing customer support and doing what it takes to make our customers successful in every aspect of Eventlink®. Our proactive attitude has earned us a 100% retention rate over five years with our Indiana Customers.
Our new Customer Success team member will join the rest of our Customer Success Team in handling incoming support calls, emails, and chats. We are a software company, so this new team member should have a high level of comfort with software. Excellent over-the-phone and written communication skills are also a must.
As a Customer Success team member, you will:
- Field incoming customer service questions from Athletic Department Staff, Game Officials, Fans, etc.
- Make proactive calls when we notice issues
- Train our customers both over Zoom and in person
- Suggest other areas of our software that can help the customer be successful
You might be exactly who we're looking for if you're a multitasker and can learn on the fly. We are constantly updating our program and the ability to learn quickly and on your own is key. A 4-year degree or equivalent work experience is also preferred for this role.
We're looking to fill this position immediately. Please submit your cover letter and resume so we can get started!
Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.
The Company may obtain a consumer report and/or investigative consumer report about you for employment purposes. This may include information regarding your criminal history, motor vehicle records, employment history, education, credit history (where permitted by law), and other background information.
These reports may be obtained from a consumer reporting agency in accordance with the Fair Credit Reporting Act (FCRA) and applicable Indiana law.
By signing below, you authorize the Company and its agents to obtain such reports for employment purposes at any time during the hiring process and, if hired, during your employment. You understand that you have the right to request additional information about the nature and scope of any investigative consumer report and to receive any notices required by law.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Success Team Member- Eventlink® in Lafayette, IN vacancy
$69k
...promotion from within Supportive and collaborative virtual team environment Qualities We Value Willingness to learn... ...verbal communication and relationship-building skills Sales or customer service experience is helpful but not required...SuggestedRemote workWork from homeFlexible hoursHMG Careers
West Lafayette, IN10 hours ago$31.2k - $33.28k
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential! What you...SuggestedHourly payDaily paidFull timePart timeWork experience placementMonday to FridayFlexible hours- ...position works closely with commercial paint customers to determine their needs, answer their... ...people are behind the strength of our success, and we invest and support you in: Life... ...contribution Connection with an inclusive team and commitment to our own and broader...SuggestedPart timeWork experience placementAfternoon shift
$10 - $12 per hour
...and coordinate in-person sales consultations with the coaching team Track activity and follow-ups accurately in the CRM Represent... ...We're Looking For Experience in sales, appointment setting, customer service, or call center environments Comfortable making a...SuggestedHourly payLocal area- The position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum...SuggestedPart timeFor contractors
- Business-to-Business Customer Service Representative/Inside Sales Our small locally owned wholesale... ...-focused professional to join our team in a hybrid Inside Sales and Customer... ...great customer experiences drive business success. As part of our team, you'll have the opportunity...Immediate startMonday to Friday
$35k - $50k
...my agency in 1996 and currently lead a team of 12. I'm a graduate of Indiana Wesleyan... ...in creating a workplace where team members can build rewarding careers while still... ...vital to our daily business operations and customers' success. You help grow our agency through...For contractorsWork at officeLocal areaFlexible hoursState Farm
West Lafayette, IN1 day ago- ...program, providing recognition and benefits to members. * Process payments during check-in... ...and cooperative attitude as part of the team. * Communicate effectively with... .... Experience: Prior experience in a customer service role preferred. * Strong verbal...Hourly payTemporary workLocal areaFlexible hoursNight shift
Hilton Worldwide Holdings
Lafayette, IN1 day ago $17 per hour
Administrative And Office Support Provide administrative and office support to the School of Arts, Sciences, & Education and the School of Public Affairs & Social Services. This position requires the ability to work independently, maintain a high level of accuracy and...Hourly payPart timeWork experience placementWork at office- Lafayette NeurologyUnity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in ...
Unity Healthcare
Lafayette, IN4 days ago $81.37k - $169.06k
...join Caterpillar, you're joining a global team who cares not just about the work we do... ...innovation here we make it happen, with our customers, where we work and live. Together, we are... ...where strategy, technology, customer success, and innovation come together. At Caterpillar...RelocationRelocation package- ...Front Desk Agent to join our team. As the face of the hotel, you... ...What You'll Bring Previous customer service experience required... ...create opportunities for team members to build rewarding careers in... ...are the key to our continued success and have a long history of promoting...Part timeLocal areaFlexible hours
- ...applicants without regard to any legally protected status. Requirements High school diploma or equivalent required. Previous customer service, hospitality, or front desk experience preferred. Strong communication and interpersonal skills. Basic computer...Local areaFlexible hoursNight shiftDay shiftAfternoon shift
- ...building as well as for appointments Provide Internal and External Customer Service (70%) Direct telephone inquiries to the correct... ...Acquire Knowledge of agencies programs. Ability to work with a team when applicable. Ability to respond appropriately to cultural...Hourly payFull timeTemporary workWork at office
- ...overcoming strokes, brain injuries, spinal cord injuries, multiple trauma, and complex orthopedic conditions. Our interdisciplinary rehab team including therapists, nurses, and rehabilitation physicians tailors comprehensive therapy programs for each patient, helping them...Temporary workWork experience placementLocal areaLong distanceFlexible hours
- ...Position summary: The Sales Associate is a position that effectively and professionally interacts and builds relationships with our customers. General Purpose: To provide our customers with total satisfaction. To serve our community through volunteerism and produce...Full timeAll shiftsShift work
Family Express
West Lafayette, IN1 day ago - ...aspirations! We provide new hires with the tools and training to be successful as an independent agent in our organization, and you can do... ...basis. Previous experience in Financial Services, Sales, Customer Service, or other related fields is a plus but not required as...Remote jobDaily paidFull timePart timeWork from homeHome office
M&K Financial
Lafayette, IN1 day ago - ...fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service,... ...room organized and the store tidy Smells like Team Spirit – you love communicating and working as...Full time
Boxlunch & Hot Topic
Lafayette, IN1 day ago - ...Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable... ...our guests like friends and our team members like family, creating a welcoming, inclusive... ..., and a passion for delivering excellent customer service in a fun, fast-paced environment....Part timeFlexible hours
$30k - $33k
We Are Hiring - Front Desk Executive We are looking for a professional and customer-focused Front Desk Executive to join our growing immigration services team. Key Roles & Responsibilities Welcome and assist clients visiting the office Handle phone calls, emails, and client...Work at officeTrial periodMonday to Friday- ...Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals... ...rate. Close out guest accounts at time of check out. Inform customers about payment methods and verify that I.D. and payments method...Work at officeImmediate startFlexible hours
- ...Consultant The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ...and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including...Work at officeShift work
$2,000 per month
...be the face of our brand — guiding customers through one of the most important purchases... ...potential, ongoing training, and a team that invests in your success. If you're driven, personable, and... ...— for our customers and our team members alike. We are an Equal Opportunity...Full timeFort Wayne Kia
Lafayette, IN5 days ago- ...Job Title Assist customers with needed parts, interacting extensively to clarify their needs, research and recommend parts, provide... ...Ability to learn and apply new information quickly. Assertive team player with positive attitude, high energy level, and ability to...Casual work
- Dollar Tree is seeking a part-time Customer Service Associate to deliver a positive shopping experience in West Lafayette, IN. You will assist customers, process transactions at the register, and help keep shelves stocked and the store clean. The role emphasizes friendly...Part time
- Dollar Tree is seeking a Customer Service Associate in Lafayette, IN to deliver a great shopping experience. You will assist customers... ..., and safe, respectful interactions with customers and team members. The position is part-time and requires the ability to lift 30...Part time
- ...Summary The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ...alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business,...Work at officeLocal areaShift work
- A leading home improvement retailer is seeking a Pro Customer Service Sales associate to enhance the experience for professional customers... ...skills and may benefit from bilingual communication. Join a team focused on providing tailored solutions and outstanding service....
$50k - $70k
...Responsive Recruiter As Account Manager - State Farm Agent Team Member for Mindy Deno - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between...For contractorsMindy Deno - State Farm Agent
West Lafayette, IN2 days ago- ...work and beyond. Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing... ...working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand...Full timeTemporary workLocal areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Team Member- Eventlink®. Be the first to apply!
Related searches
- hospital customer service representative Lafayette, IN
- customer experience agent Lafayette, IN
- service person Lafayette, IN
- financial customer service representative Lafayette, IN
- customer service representative insurance Lafayette, IN
- customer experience associate Lafayette, IN
- member service representative Lafayette, IN
- customer relations associate Lafayette, IN
- client service officer Lafayette, IN
- customer service specialist Lafayette, IN