Account and Loan Processor

Job Details Job Location: Meridian Branch - MERIDIAN, ID 83642 Position Type: Full Time Pioneer FCU offers a complete benefits package to all team members that includes, but is not limited to: An excellent compensation package starting at $17.81 (DOE) Bilingual Pay wage differential (additional compensation if fluent in Spanish) An 8% Employer Matching dollar-for-dollar 401(k) program after Year One Health, dental and vision insurance Pioneer pays a minimum of 80% of the premiums for team members AND dependents 12 paid holidays including day after Thanksgiving for Team Member Appreciation Day Accrue up to 16 days of Paid Time Off in Year One, plus Birthday and Work Anniversary Floating Holidays PTO accrual increases with Pioneer seniority Up to $300 in Interest‑free Wardrobe Salary Advance available on Day One! Up to $2,000 in Interest‑free Technology Salary Advance Up to $1,000 Interest‑free Wellness Advance to purchase gym membership, Peloton, or any exercise equipment Up to $2,300 in Tuition reimbursement per semester Childcare reimbursement up to $100 per child per month So much more! As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Account & Loan Processor (Member Services Representative) at our Meridian Branch. Candidates must be eligible for membership at Pioneer to obtain employment. Responsibilities Opening and performing maintenance on consumer and business accounts and loans. Analyzing credit reports, looking for opportunities to deepen member relationships and assist members in bringing other products to Pioneer by asking open-ended questions to discover member needs and achieve strategic objectives. Utilizing follow up practices on all new loans and deposit accounts for increased sales, proactively identifying issues or concerns and asking for referrals. Protecting the member and Pioneer through sales of additional loan add‑on products. Perform prompt and accurate account and loan maintenance functions. Qualifications Experience: Minimum one (1) year of similar or related experience. Education: A high school education or GED. Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Other Skills: Position requires excellent public relations skills, knowledge of Credit Union services and products, organizational skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position. Physical Requirements: Very light physical effort. Typical of most office jobs. Works in comfortable positions. May include constant standing. Work Environment: Normal light, heat, air, and space in work environment. #J-18808-Ljbffr