Restaurant Server
Make Ready USA
The Greenleigh Restaurant Server
In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston.
At The Greenleigh, every interaction is an opportunity to create an unforgettable dining experience. We are seeking energetic, service-driven Restaurant Servers who are passionate about hospitality and committed to delivering exceptional food and beverage experiences with warmth, professionalism, and attention to detail.
This role serves as the primary point of contact for guests throughout their dining experience, working closely with culinary, bar, and support teams to ensure seamless service, exceed guest expectations, and uphold The Greenleigh's standards of excellence.
Requested Tasks
- Greet guests warmly, present menus, and guide them through food and beverage selections with confidence and enthusiasm.
- Take accurate food and beverage orders, enter them into the point-of-sale system, and communicate special requests clearly to the kitchen and bar teams.
- Deliver food and beverages promptly while ensuring accuracy, quality, and proper presentation.
- Monitor guest satisfaction throughout the dining experience, responding promptly to requests and resolving concerns with professionalism.
- Maintain comprehensive knowledge of menu offerings, daily specials, ingredients, wine, beer, cocktails, and other beverages to make informed recommendations.
- Prepare and process guest checks accurately while handling cash, credit card, and other payment transactions according to company procedures.
- Assist with table maintenance by clearing and resetting tables, refilling beverages, and ensuring a clean and inviting dining environment.
- Collaborate with food runners, bartenders, hosts, and culinary team members to ensure efficient and exceptional service.
- Follow all food safety, sanitation, alcohol service, and health regulations.
- Support opening, closing, and side work duties to maintain restaurant readiness and operational excellence.
Requested Capabilities
- Previous restaurant serving or hospitality experience preferred.
- Excellent communication and interpersonal skills with a strong commitment to guest satisfaction.
- Ability to multitask and remain organized in a fast-paced, high-volume environment.
- Strong attention to detail and commitment to delivering exceptional service.
- Positive, professional, and team-oriented attitude.
- Basic math skills and ability to accurately process guest payments.
- Ability to stand and walk for extended periods and frequently lift and carry trays weighing up to 40 pounds.
- Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
- Food Handler Certification (or the ability to obtain certification) required; TABC Certification (or the ability to obtain certification) preferred.
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
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