Director of Technology and Data

Job Description

Job Description

Position Summary

The Director of Technology & Data serves as the operational leader of CHSofNJ's technology infrastructure, data systems, and reporting functions. The position is responsible for ensuring the organization's technology environment is secure, reliable, and positioned to support effective service delivery, funder accountability, organizational learning, and data-driven decision-making.

Working closely with the Chief Operating Officer, the Director leads technology strategy, vendor management, EHR administration, data governance, reporting, cybersecurity, and system improvement initiatives. This role is responsible for building the systems, standards, and infrastructure that enable CHSofNJ to operate effectively today while positioning the organization for future growth and innovation.

While the COO establishes organizational priorities and strategic direction, the Director of Technology & Data leads the execution of CHSofNJ's technology, data, and reporting functions.

This is not a Remote Position - Must be able to work on-site.

Salary: $90,000 - $105,000 Per Year

CHSofNJ Benefits: Medical, Dental, Vision, FSA, Life/LTD, 403(b), PTO

Essential Responsibilities

Technology Infrastructure & Systems

• Oversee CHSofNJ's technology environment, including hardware, software, telecommunications, and third-party platforms.
• Direct the agency's relationship with its managed service provider (MSP), establishing priorities, monitoring performance, and serving as the primary escalation point.
• Lead technology projects, system upgrades, migrations, and infrastructure improvements.
• Ensure the organization maintains a secure technology environment aligned with regulatory, cybersecurity, and privacy requirements.
• Assume responsibility for HIPAA Security Officer functions following successful completion of the probationary period (the COO holds this designation until the transition).

Data Management & Reporting

• Serve as administrator of the agency's electronic health record (EHR) and related data systems.
• Establish and maintain standards for data quality, system usage, and data governance.
• Produce accurate and timely reporting for funders, licensing bodies, executive leadership, and the Board of Trustees.
• Develop reporting tools, dashboards, and processes that improve accessibility and consistency of organizational data.
• Translate data into meaningful information that supports decision-making and organizational learning.

Data Strategy & Organizational Improvement

• Partner with leadership to strengthen CHSofNJ's data-driven culture.
• Identify opportunities to improve data collection, reporting, workflow efficiency, and organizational performance.
• Support the development and monitoring of meaningful organizational and program-level performance metrics.
• Promote technology solutions that improve service delivery, compliance, reporting, and operational effectiveness.
• Partner with the COO to shape and implement the agency's approach to responsible AI adoption, providing recommendations on tools, use cases, governance, and safeguards.

Leadership & Team Management

• Supervise and develop the IT Technician.
• Establish clear priorities, goals, and performance expectations.
• Foster collaboration among technology, quality improvement, compliance, program, and administrative functions.
• Promote a culture of customer service, accountability, innovation, and continuous improvement.