Student Account Representative

We are seeking a detail-driven and customer-focused Student Account Representative to join our client, a leader in the higher education space in Lisle, IL. This hybrid role is ideal for someone who enjoys working with data, solving problems, and providing outstanding service in a fast-paced, student-focused environment. You’ll play a key role in managing and reconciling student financial transactions, supporting internal teams, and ensuring a smooth financial experience for students and families. Schedule: Mon-Fri 8am-5pm Pay: Starting pay rate will be $21.63/hr with room for growth Work Model: This will be a hybrid role at the corporate office in Lisle IL Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more! Day in the Life: Accurately process and review student financial transactions. Manage and reconcile financial data using Excel (including pivot tables and VLOOKUP). Perform high-volume data entry with precision and attention to detail. Identify and resolve discrepancies through critical thinking and investigation. Provide professional, timely support to students, families, and internal departments on financial matters. Maintain compliance with institutional financial policies and relevant regulations. Collaborate with team members to ensure deadlines and accuracy in all financial processes. Keys to Success: Minimum of 1 year of office experience Prior experience in student financial aid, banking, accounting, or billing is a plus Proficiency in Excel is required – experience with pivot tables and VLOOKUP is a plus Strong data entry skills and attention to detail Analytical mindset with strong critical thinking and problem-solving abilities Experience in student financial services or higher education is a plus Bachelor’s degree in business, accounting, finance, or related field preferred (not required)