Senior Epic OpTime Analyst
University of Texas Southwestern Medical Center
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY We are seeking a self-reliant Senior Epic OpTime Analyst to support our EMR development team-a group of seven highly skilled analysts providing expedient service support, impactful analysis, and quality project delivery. This role is central to advancing healthcare technology solutions that support more than 50 outpatient clinics and several inpatient units, spanning diverse and complex service lines such as Surgery, Outpatient Surgery Center, Physical Medicine & Rehab, Ophthalmology, Otolaryngology, ICU Intensivists and other departments as assigned. Please note, this position does support H1B visa sponsorship. Our ideal candidate has experience and certification with Epic OpTime. What You'll Do As a Senior Epic OpTime Analyst, you will serve as a catalyst for innovation, guiding your team through high-impact projects that directly support clinical operations and patient care. You will contribute to daily I.T. operations, ensure optimal team performance, and participate in cross-functional initiatives with internal partners across EMR teams, Health System Information Resources (HSIR), academic and administrative IT, and clinical leadership. You'll be part of the driving force behind seamless coordination, ensuring that critical changes-especially in inpatient and perioperative services-are executed with precision and timeliness. You'll may also facilitate EMR/Clinical Informatics and Epic Inpatient meetings, ensuring follow-up actions are tracked and completed effectively. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: * PPO medical plan, available day one at no cost for full-time employee-only coverage * 100% coverage for preventive healthcare-no copay * Paid Time Off, available day one * Retirement Programs through the Teacher Retirement System of Texas (TRS) * Paid Parental Leave Benefit * Wellness programs * Tuition Reimbursement * Public Service Loan Forgiveness (PSLF) Qualified Employer * Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required * Education Bachelor's Degree in Business Administration, Computer Science, or other related fields * Experience 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training May consider additional years of related experience in lieu of degree. JOB DUTIES * Manages projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management. Assists business analysts of lower grade to coordinate projects. * Collects, interprets and documents specifications required to develop new and revise existing software applications. Develops and implements operational plans for new and existing business computer applications. Participates in development of project proposals for customers. * Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users. Defines and develops test scenarios. Documents and tracks status of application errors and related issues in problem log. Assist programmers and business analysts of lower grade in analyzing and resolving problems. * Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating issues to applicable management staff. * Develops new system administrative procedures required utilizing new functionality resulting from system changes. * Assists in developing and implementing business strategies in departments to improve operational processing and productivity. * Monitors development of specifications and establishes priorities for accomplishing design and testing of various projects. * Reviews, develops, recommends, and implements activities, programs or functions as assigned. * Maintains and tracks accounts assigned to projects or programs. Develops and maintains project plans. Provides project status reports. * Records time spent on projects to meet cost-recovery requirements. * May supervise lower level analysts. * Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
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