Care Coordinator

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

Location: Conway, AR and surrounding areas - in office and client homes
Position Type: Full-Time | Salaried
Compensation: Competitive salary based on experience + PTO

Join a Team That Values Compassion and Leadership

We are seeking a compassionate, dependable, and experienced Care Coordinator to support our growing non-medical home care team at Executive Home Care of Conway, AR.

This role is perfect for a caregiver who is ready to take the next step into leadership and client support while still remaining involved in hands-on care. You will play an important role in supporting caregivers, ensuring clients receive excellent care, and helping maintain strong relationships with the families we serve.

If you are passionate about caregiving and enjoy mentoring others, building relationships, and ensuring quality care, we would love to hear from you.

Key Responsibilities

Client Assessments & Care Planning

• Assist with in-home client assessments
• Support the development and updates of individualized care plans
• Help ensure caregivers understand and follow each client’s care plan

Caregiver Support & Training

• Introduce new caregivers to clients at the start of services, including client specific training as needed
• Provide follow-up training and support when needed
• Serve as a resource for caregivers in the field

Client Relationship Support

• Conduct occasional client check-ins to help ensure satisfaction
• Communicate updates or concerns regarding client care
• Help maintain strong, positive relationships with clients and families

Backup Care Coverage

• Provide hands-on caregiving when needed
• Assist with filling shifts when coverage gaps occur
• Model excellent caregiving standards for the team

Administrative Duties

• Scheduling caregiver shifts
• Fielding call-ins and replacement caregivers
• Maintaining client care plans to ensure changes are documented
• Reporting of necessary information to Home Care Administrator
• Assisting Home Care Administrator with orienting and training new caregivers
• Support office workflow and administrative operations as needed.

Who This Role Is Perfect For

This role is ideal for a caregiver who takes pride in being dependable, professional, and committed to high-quality care . Our clients rely on consistency and trust, so we are looking for someone who values showing up on time, communicating clearly, and following through on commitments.

If you enjoy helping other caregivers succeed, building strong relationships with clients, and being someone your team can count on, you will thrive in this role. This position is a great opportunity for an experienced caregiver who wants to step into a leadership role while still making a direct impact in clients’ lives.

Working hours to be discussed with strong candidates.  Ideally will work Monday - Thursday and alternating weekends (Thursday - Sunday).

Qualifications

• High School Diploma
• Previous scheduling, customer service, or healthcare office experience preferred.
• Basic computer proficiency 
• Previous experience in non-medical home care or caregiving
• Strong communication and interpersonal skills
• Natural leadership ability and willingness to mentor others
• Compassionate, dependable, and professional
• Reliable transportation and valid driver’s license
• Ability to work independently in clients’ homes
• Demonstrated reliability, strong attendance, and commitment to client care
  
  

Benefits

• Competitive salary based on experience
• Paid Time Off 
• Opportunity for career growth into leadership roles
• Supportive and mission-driven work environment
• The opportunity to make a meaningful difference in clients’ lives

About Us

Our mission is to provide compassionate, high-quality care that allows individuals to remain safe and comfortable in their own homes. We are committed to supporting both our clients and our caregivers with strong communication, training, and leadership.