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Registered Nurse (RN) Clinical Manager | More Than a Job. It's a Calling.

BrightStar Care - Cleveland

Job Description

Job Description

Before You Apply, Please Read This

If you are simply looking for a job, this probably isn't the role for you. There are places where you may be able to make more money, encounter fewer challenges, or clock out at the end of the day without giving work another thought. We understand that, and there is absolutely nothing wrong with wanting that. But that isn't what we're offering.

At BrightStar Care, we're looking for someone who wants their work to mean something.

We are a close-knit team, and we care deeply about the people we serve and the people we work alongside. We are looking for a Clinical Manager who will care about our clients, their families, and their colleagues with the same sense of responsibility, compassion, and commitment they would want shown to someone they love.

This role can be challenging. Home care can be unpredictable. People will need you. Problems will occasionally follow you home in your head. But the relationships you build, the people you help, and the difference you make are real.

If you're looking for meaningful connections, a team that genuinely cares about one another, and the chance to finish a day knowing that what you did mattered, keep reading. You may have just found your people.

Lead with Excellence. Make a Difference in Every Home.

BrightStar Care is seeking an experienced and compassionate RN Clinical Manager to lead our clinical operations, develop and support our nursing and caregiving teams, and ensure the delivery of safe, high-quality, patient-centered home care.

This is more than a clinical oversight position. You will be a leader, coach, problem-solver, advocate, and trusted resource for our clients, families, nurses, caregivers, and office team.

You'll oversee clinical services, guide and develop healthcare professionals, coordinate patient care, and help ensure compliance with state and federal regulations and accreditation standards while protecting what matters most: the quality of care our clients receive.

If clinical excellence matters to you, you enjoy developing people, and you want your leadership to have a direct impact on patients and families, we'd love to meet you.

What You'll Get From Us

We ask a lot of the person who takes on this role, and we believe that person should feel supported, appreciated, and valued in return.

  • Competitive pay with weekly pay
  • Bonus opportunities, including referral, performance, and other incentives
  • Medical, Dental, Vision + Life Insurance
  • PTO + Birthday Leave
  • Paid training and career advancement opportunities
  • Employee perks, discounts, and wellness programs
  • A leadership team that values your expertise and perspective
  • The opportunity to make an impact you can actually see
What You'll Do As a Clinical Manager

As our RN Clinical Manager, you'll help set the clinical standard for our agency while ensuring our clients receive the exceptional care they deserve.

Lead Our Clinical Team

  • Lead and supervise the Clinical Coordinator, field nurses, and caregiving staff.
  • Coach, educate, mentor, and support nurses and caregivers in the field.
  • Conduct weekly field staff orientation and coordinate ongoing training and competency programs.
  • Serve as a clinical resource when our teams need guidance or support.

Protect the Quality of Our Care

  • Oversee client Plans of Care and ensure the quality, continuity, and safe delivery of services.
  • Conduct initial assessments, reassessments, supervisory visits, and safety evaluations.
  • Develop, initiate, and update individualized Plans of Care.
  • Perform chart reviews and ensure accurate and timely clinical documentation.
  • Manage incident reports, follow-up, and risk mitigation.
  • Participate in quality improvement initiatives and the development and improvement of clinical policies and procedures.

Coordinate Care

  • Work closely with physicians, families, case managers, social workers, and other healthcare providers.
  • Assist with referrals, admissions, discharges, and care transitions.
  • Provide clinical support to field nurses, including helping troubleshoot urgent patient-care concerns.

Maintain Clinical & Regulatory Excellence

  • Support Joint Commission readiness and compliance with state and federal regulations.
  • Uphold HIPAA requirements, client confidentiality, and professional nursing standards.
  • Provide skilled nursing care as permitted under the Ohio Nurse Practice Act, including wound care, injections, infusion therapies, and other specialized procedures.
Who We're Looking For

Of course, credentials and experience matter. But who you are and how you lead matter just as much to us.

Our values aren't words hanging on a wall. We look for people who:

  • Are open and positive
  • Serve with passion
  • Do the right thing
  • Do what they say
  • Make it great

We want a leader who holds high standards while still having a heart for people. Someone who will address a problem rather than walk past it, support a struggling team member without lowering expectations, and never forget that behind every schedule, chart, and Plan of Care is a human being trusting us to take care of someone they love.

What You'll Bring to the Clinical Manager Role
  • Current, unrestricted Ohio RN license
  • Bachelor's degree in Nursing from an accredited program
  • 5+ years of nursing experience
  • 2+ years of home care nursing experience
  • 1+ year of documented case management experience
  • 1+ year of direct supervisory experience
  • 1+ year of pediatric nursing experience preferred
  • Strong clinical assessment, leadership, communication, and problem-solving skills
  • Knowledge of state and federal healthcare regulations and compliance requirements
  • Familiarity with Joint Commission or similar accreditation standards
  • Current CPR certification
  • Valid driver's license, reliable transportation, and appropriate insurance
  • Strong computer skills, including Microsoft Office and Google applications
  • Ability to work independently while effectively leading and collaborating with a team
  • Ability to travel throughout the assigned territory and surrounding areas as needed
  • Flexibility to respond to clinical needs, including evenings, weekends, and holidays
  • Ability to participate in an on-call rotation and provide clinical support as needed
  • Negative TB test within the past 12 months
  • Required vaccinations and immunizations
  • Successful completion of drug screening and background/criminal record checks
  • Commitment to HIPAA, client confidentiality, and professional nursing standards
Still Reading? We Should Probably Talk.

If you made it this far and found yourself nodding along, that's a good sign.

We're looking for an experienced RN leader who wants more than a title or another line on a résumé. We're looking for someone who wants to build something with us.

Someone who wants to strengthen a clinical team, improve the quality of care people receive in their homes, develop nurses and caregivers, solve hard problems, celebrate wins, and occasionally roll up their sleeves when things don't go according to plan.

Most importantly, we're looking for someone who genuinely cares.

If that sounds like you, we'd love to hear from you.

Come help us deliver A Higher Standard of Care to our clients, their families, our employees, and our community.

Apply today!

BrightStar Care is an Equal Opportunity Employer.

Vacancy posted 5 days ago
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