General Manager

Flagstaff Ranch Golf Club located in Flagstaff Arizona is pleased to announce an excellent career opportunity for General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon youll contribute to a global leader in golf and community management.

Troon is looking to fill the key leadership role of General Manager at Flagstaff Ranch Golf Club a member-owned private club located at an elevation of 7238 feet among the Ponderosa Pines of Northern Arizona. Founded in 2003 the Club features a Jerry Pate-designed golf course that takes full advantage of the beauty of its mountain setting with dramatic elevation changes and views for hundreds of miles. The 7160-yard par-71 course is considered one of the states top layouts ranked No. 16 in Arizona on Golfweeks recently released Best Private Clubs state-by-state ranking.

The Clubs clubhouse is currently under an $11 million dollar renovation set to reopen in June of 2027. The state-of-the-art renovation includes enhanced and diverse dining spaces two indoor outdoor bars multi-purpose room private boardroom golf simulator member locker rooms and more. With this new clubhouse an exciting rebranded service approach will be led by the GM and management team. Flagstaff Ranch homeowners enjoy additional amenities including a Community Center with a well-equipped fitness center offering member fitness classes outdoor grills tennis and pickleball courts a basketball courts and playgrounds for the kids. Flagstaff Ranchs pool facility is equipped with a kids pool a large pool for swimming and a spa. For more information please visit: Flagstaff Ranch Golf Club

Ideal candidates are to have a genuine passion for property management and leadership. As General Manager you will be responsible for directing and overseeing all aspects of the club and facility including its activities and relationships between members board committees associates and community. Maintaining a strong and collaborative relationship with the POA/HOA is imperative and experience in like settings is ideal. This position has the ultimate responsibility for maximum member satisfaction sound financial performance and board-collaborative capital planning. Member engagement and the ability and passion for creating a strong team culture is priority. Ideal candidates have flexible schedules with availability to work weekends and holidays as needed. Previous supervisory experience is a requirement for the position.

Essential Duties:

• Provide overall leadership and strategic direction for all club operations ensuring exceptional member and guest experience while maintaining the highest standards of service.
• Develop manage and monitor annual operating and capital budgets business forecasts financial reports and key performance metrics to achieve revenue and profitability goals.
• Lead mentor and develop department leaders and associates through recruiting hiring onboarding performance management training and professional development.
• Ensure compliance with all company policies Human Resources procedures safety standards and applicable regulations.
• Oversee the maintenance appearance and long-term planning of all club facilities grounds and physical assets.
• Collaborate with department leaders to drive operational excellence across golf operations food and beverage agronomy tournaments and other club amenities.
• Partner with leadership on marketing membership and community engagement initiatives to promote club programs and drive business growth.
• Foster a collaborative service-focused culture while building strong relationships with members guests associates vendors and the local community.
• Directly supervise department leaders.
• Maintain active involvement in industry organizations and pursue ongoing professional development to remain current on hospitality and industry best practices.
• This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Education/Experience:

• Bachelors degree (BA) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Physical Demands:

• Regularly stands walks and sits. Occasionally may climbs balances stoops kneels crawls crouches tastes or smells. Regularly uses hands to finger feel or handle reaches with arms and hands talks or hears. Occasionally lifts up to 50 pounds.

Environment/Noise:

• Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

• Class A member of PGA/LPGA member

Job Knowledge Skill and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

Benefits & Other Compensation:
This position includes eligibility for the following benefits subject to applicable plan terms:

• Healthcare Benefits Medical Dental and Vision coverage

• Retirement Benefits 401(k) with employer match (19 years of age and older)
• Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan of documents and company policies which may be amended at the Companys discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential more than 900 locations in 45 states and 27 countries Troon is a leading employer in by values that emphasize being infectiously energetic consciously kind and humbly prosperousTroon offers professionals the opportunity to grow and succeed within a globally respected more at .

Required Experience:

Director