Field Service Engineer 1 - DCS (Remote - NC, VA, TN)

Field Service Engineer I

As a Field Service Engineer I here at Honeywell, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex and advanced Honeywell control systems including EXPERION PKS and TPS/TDC3000. You will validate customer requests, develop and maintain customer relationships, plan and execute upgrades and migrations, all while ensuring Right and Fast Delivery.

You will report directly to our Field Service Manager while working Remotely out of Charlotte, NC, Nashville/Kingsport/Chattanooga, TN, or anywhere in Virginia with up to 80% travel to customer sites, requiring being away from home up to 2 weeks at a time.

In this role, you will impact customer satisfaction and operational excellence by providing expert technical support and service on Honeywell control systems, ensuring uninterrupted industrial processes and driving successful technology migrations and upgrades.

Responsibilities

KEY RESPONSIBILITIES

• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues and enquiries
• Configure, maintain, and troubleshoot Honeywell hardware/software issues including Experion PKS and other DCS hardware/software such as LCN & TPS
• Upgrade Experion software from one release to another on live control systems without causing interruption to customer's industrial process
• Migrate legacy Honeywell control systems to Honeywell's new technology offerings
• Understand customer key processes and economic drivers to translate those into business opportunities while providing timely research and recommendations
• Assist Sales during sales pursuits and represent Honeywell to end-users
• Learn the end-to-end product/solution development, delivery, and execution of Honeywell products and solutions
• Use technical expertise in sophisticated Honeywell solutions and product offerings to improve customer experience

Qualifications

YOU MUST HAVE

• 4 years of professional experience in a related field such as field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering
• Willingness and ability to travel up to 80% of the time up to 2 weeks away from home at once (VA, NC, TN)
• Ability to obtain multiple L3 certifications within 18 months

WE VALUE

• Bachelor's degree in Science, Technology, Engineering, or Math
• Experience in upgrading and migrating legacy control systems to new technology platforms without disrupting industrial processes
• Experience with control systems and Industrial IT environments
• Software configuration, migration experience, project engineering experience, virtualization, cyber process control, electrical, or other relevant application experience
• Excellent verbal and written communication and organizational skills
• Self-reliance and the ability to learn independently

BENEFITS OF WORKING FOR HONEYWELL

The annual base salary range for this position in locations where pay transparency disclosures are required, including California, Colorado, the District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, and Washington, is $60,000 - $76,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, geographic location, as well as market and business considerations. Actual compensation offered may vary based on these factors.

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Smart and connected field and analytical instrumentation, gas measurement and control, and terminal gauging and loading.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more