Desktop Support

Kaav Inc.

Grand Prairie, TX

Job description:

Minimum Qualifications - Education & Prior Job Experience:

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
3+ years of demonstrable 'hands-on' IT work experience supporting and resolving diverse PC desktop software and hardware issues

Required Skills & Experience:

3-5 years experience
IT-related desktop and infrastructure hardware and software troubleshooting
Work night shifts to provide continuous support and maintain the stability of the IT environment. THIS IS A NIGHT SHIFT POSITION IN DALLAS - Flex will be 4 days a week 10pm-6am but can be flexible, weekdays, weekends, no set days - no remote

Preferred Qualifications - Education & Prior Job Experience:

Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
Airline Industry experience

Skills, Licenses, and Certifications:
All candidates will need the following:

Familiarity with workflow and ITSM tools and ticketing systems is preferred
Excellent customer service skills with the ability to interface at all levels of the organization
Excellent verbal and written communication skills
Ability to work independently and perform in a collaborative, team-based environment?

Looking for Someone Who:

Team player, technically skilled, and customer service oriented

Position and Team:

This position will provide operational technical support to IOC users and systems
Onsite technical team that supports 24x7 critical operations

Required Skills : Desktop Support

Basic Qualification :

Additional Skills :

This is a high PRIORITY requisition. This is a PROACTIVE requisition

Background Check : No

Drug Screen : No

Apply

Vacancy posted 3 days ago

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