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Systems Engineer, Healthcare IT

$104k
Full-time

PillPack, LLC

Salary: $104,000 - 104,000 per year Requirements:

  • Bachelors degree in Systems Engineering, Computer Science, or a related discipline, or equivalent relevant experience
  • 4+ years of experience in site reliability engineering, systems engineering, systems administration, DevOps, security administration, or network administration
  • Proficiency with a scripting language such as PowerShell, Python, Bash, Perl, Ruby, or similar
  • Working knowledge of networking protocols including DNS, and TCP/IP
  • Background in Windows and macOS systems administration
  • Experience designing scripts to reduce operational burden and reviewing scripting changes for maintainability, scalability, and security
  • Experience working in a 24/7 production environment
  • Experience with service-oriented architecture and web services
  • AWS certification, such as Cloud Technologist, Solutions Architect, SysOps Administrator, or Developer, or equivalent
  • Microsoft certification, such as Microsoft Certified: Windows Server Administrator Associate or Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent
Responsibilities:
  • Own the health, uptime, and performance of a fleet of more than 7,000 healthcare endpoints across Windows, macOS, iOS, and Android
  • Develop reusable automation and tooling for device provisioning, patching, compliance enforcement, and configuration management
  • Diagnose issues by analyzing logs, understanding dependencies, and tracing failures across endpoint, identity, and network systems
  • Provide tier 3 support for production healthcare endpoint infrastructure and resolve complex escalations from field teams
  • Connect device management platforms, identity providers, and operational tools through scripting and APIs
  • Identify and address operational and security risks, including participation in security compliance reviews and vulnerability management
  • Build monitoring, alerting, dashboards, and reporting for device health, patch compliance, login latency, and fleet-wide anomalies
  • Support specialized device fleet infrastructure, including image tuning, patching, and monitoring
  • Lead operational excellence efforts that deliver measurable gains in reliability, compliance, or reduced support burden
  • Create and review SOPs, runbooks, and operational documentation while promoting engineering and operational best practices
  • Participate in a 24x7 on-call rotation for critical infrastructure services
Technologies:
  • AWS
  • Android
  • Architect
  • Bash
  • Cloud
  • DevOps
  • Support
  • macOS
  • Microsoft 365
  • Network
  • Perl
  • PowerShell
  • Python
  • Ruby
  • Security
  • TCP/IP
  • Web
  • Windows
  • iOS
  • Office 365
  • Active Directory
  • SAML

More:

Healthcare IT supports technology delivery across One Medicals nationwide clinic network and Amazon Pharmacys fulfillment operations. We manage engineering, deployment, patching, support, and day-to-day operations for healthcare endpoints once they are in the field, helping clinicians and pharmacy staff rely on secure, dependable technology that stays out of their way so they can focus on patients. This is a hands-on operational engineering role in a fast-moving environment where priorities can shift as the business grows. We offer a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, parental leave, sign-on payments, and restricted stock units, and the position is based in Seattle, WA with a listed annual base salary of 104,000 USD.

last updated 39 week of 2026

Vacancy posted 2 days ago
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