Lead Salesforce Consultant and Solution Architect

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well‑being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description

As a Lead Salesforce Consultant and Solution Architect with Crowe, you will play a key role on our project team by bridging the gap between business problems and technical solutions for our clients. You will engage directly with customers to understand their needs, design custom solutions, deliver & implement innovative real‑world solutions. You will be expected to provide consultative advice regarding industry best practices and create a solution that always best meets our client’s needs.

Key Responsibilities

• Pre‑sales discovery, documenting business requirements, functional requirements & technical requirements in a pre‑sales environment to generate a solution and Scope of Work.
• Work with Practice Director(s) in resourcing sold Scopes of Work.
• Work closely with key stakeholders (internal & client facing) to capture business needs, define requirements and business processes.
• Fully solution a scope of work that meets business needs in a clear and cohesive manner.
• Lead project implementation & oversee architectural design, while working directly with our Practice Director, Solution Architect, Project Manager, and team of Analysts & Developers to ensure project delivery is on track.
• Facilitate project introduction, kick‑off meetings & weekly client status meetings, while creating and managing project timeline.
• Provide final QA of all completed work.
• Design and deliver end‑user training for clientele, as needed.
• Work with client to continue engagement with new projects & develop a clear roadmap of new initiatives for discussion, as needed.
• Assume joint responsibility for the success of the project end‑to‑end with Project Manager & delivery team members.

Experience & Requirements

• Demonstrated competency & experience with all Salesforce core products.
• Salesforce Certification or MBA and a minimum of 5+ years’ experience on the Salesforce platform.
• Experience managing & delivering multiple projects at the same time.
• Experience successfully leading and owning multiple enterprise strategic projects from end to end.
• Experience providing business/operations/technical consulting to senior leaders of Enterprise organizations.
• Detail-oriented, enthusiastic, self-starter with ability to work both independently and in a team environment – ability to manage a delivery team is a must.
• Strong, dynamic communication skills – both written & verbal – with ability to work cross‑functionally and speak to members at any level of an organization (both client & prospect).
• Ability to log time on a daily basis for client and project reporting needs.
• Positive‑minded, solutions-oriented approach and outlook is critical.
• Ability to work – and thrive – in a fast‑paced, high‑growth, innovative environment.
• Prior leadership experience highly desired.
• Salesforce specializations in addition to Core platform a plus.
• This position requires a minimum of 20% travel.
• We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening.
• Bachelor's degree.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

Equal Employment Opportunity & Other Mandatory Statements

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Please visit our webpage to see notices of the various state and local Ban‑the‑Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

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