Ice Cream Multi-Skilled Technician

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.


We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Pay

$39.42 Per Hour ($40.97 after 1 year)

Shift

Day Shift M-F

Terms

Full-time

The role

The Multi-skilled Technician is a Preventative Maintenance and Focused Improvement specialist engaged to optimize the running and maintenance of equipment within the factory. Where breakdowns occur, the multi-skilled technician will act to diagnose and troubleshoot failures, look for root causes, and where necessary will recommend design improvements. This person will be responsible for setting the Maintenance Strategy for the respective production area.

The Technician is professionally competent and qualified to operate safely with a working knowledge of mechanical, electrical, and industrial controls. She/he must be mentally agile and a problem solver. They are to be actively engaged in maintaining a safe work environment, which increases production efficiency, protects product quality, and reduces waste. A teammate that will be an active participant on the line technical team, help drive performance improvements, waste reduction projects, and cost savings opportunities.

What you'll be responsible for

Mechanical Skills :

• Must have the knowledge and technical skills to ensure effective support to the production line technical team, focused on delivering performance targets, and contributing to improved safety, quality, sustainability, and cost.

• Preventative and Predictive Maintenance Plan – Yearly, Monthly, Weekly Planning

• Understanding of Mechanisms and Mechanical Motion

• Spare Parts Planning

Electrical Skills:

• Remove and replace electrical components (such as motors, switches/drives)

• Troubleshoot electrical circuits safely.

• Understand and Troubleshoot distribution systems and electrical control circuits.

• Understand electrical drive systems and control Loops.

Instrumentation and Control Skills:

• Demonstrate an understanding of Programmable Logic Controllers (PLC) and their software. (Allen Bradly or other)

• Amend control and software documentation.

• Ability to learn and understand the factories networks, servers, and firewalls.

• A technical mindset that can learn and adapt to change.

• Ability to understand controls and software for secondary support equipment such as vision systems. (Example: Cognex DataMan Cameras)

• Efficient communications and operations of the improvement process.

• Interprets, applies and enforces all company policies, programs, rules, regulations, and safety rules.

• Ability to become HAZWOPER certified, be an emergency response member and have knowledge of the EAP (Emergency Action Plan).

We're looking for someone who

• Experience to support report writing, data analysis, problem solving, mechanical calculations, leadership, and coaching skills.

• Experience of working as part of an extended team within the manufacturing sector.

• Associate degree and/or technical certificate

• Must be flexible within pattern of shift work to accommodate factory shutdowns, training courses, etc., emergency cover and complete any work deemed necessary by the leadership team.

• Ability to navigate and use web-based programs such as Buildapp, Weever, Megamation, DFOS and Smartcall

• Experience of working as part of an extended team within the manufacturing sector.

• Strong coaching and communication skills.

• Proven analytical skills.

• Currently in a maintenance role.

• Business Awareness - Understanding of the need to meet changing demands and the role of marketing and product innovation in growing the business and increasing the company's share.

• Ability to apply rigorous Cost Deployment and the Zero loss concept to eliminate losses utilizing UMS

Preferred qualifications:

• Experience of manufacturing in a Fast-Moving Consumer Goods Company

• Experience as a team member within a project Management team with an awareness of project management tools and technique.

• Two years manufacturing, mechanical or technical experience

• Knowledge of structured text programming platforms

• Knowledge of robotics and their control systems.

Working environment

• Work is performed on the manufacturing floor. Potential hazards include proximity of moving machinery, chemical exposure, noise, or heavy lifting. The position may require an individual to stand, stoop, move equipment; bend, reach, or lift for prolonged periods of time. PPE (PERSONAL PROTECTIVE EQUIPMENT) includes safety glasses, hearing protection, bump caps and sanitary, safety toed, electrical rated footwear and arc flash uniforms.
• In addition, there will be exposure to allergens such as dairy, eggs, tree nuts, coconut, peanuts, wheat (gluten), soybean and cinnamon. There will also be exposure to chemicals and gasses such as ammonia.

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, Dental, Vision effective immediately
• 401K (5% match, 4% additional after 12 months)
• Tuition/Fitness Reimbursement​
• Free Ice Cream – (1 pint or 3 bars daily)
• Life Insurance
• Uniforms Provided, Safety Shoe Subsidy, Safety Glasses Discount
• Access to Company Store

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact

- Free to move fast, experiment and challenge how things are done

- Continuous learning and development as the business grows

- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal .

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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