Senior Product Manager

Location 770 Springdale Drive 770 Springdale Dr Exton, PA 19341, USA First 12 Months: Key Priorities Define competitive positioning for key initiatives, understanding where incumbents are vulnerable and where AFS can differentiate Help craft an AI‑first Product Management discipline (rewriting the Pat AFS in partnership with the incoming CPO) Own end‑to‑end scoping, requirements gathering, and delivery for one or more strategic product initiatives, translating complex client workflows into clear specs, aligned milestones, and shipped capabilities Conduct rigorous research and analysis to identify the highest‑value opportunities across the commercial lending lifecycle, including new workflows, user personas, lending products, or institution segments Develop and maintain a detailed product roadmap with clear sequencing, dependencies, and measurable commercial and customer outcomes Lead discovery with prospective and existing clients to validate hypotheses, prioritize problems worth solving, and define must‑have capabilities Establish product requirements and success metrics for initiatives: adoption and usage, client outcomes, operational efficiency, implementation scalability, retention/expansion impact, and revenue contribution (as applicable) Partner with Sales and Marketing to develop clear messaging, packaging/pricing inputs, and go‑to‑market plans for new capabilities and releases Work within the engineering pod structure to scope, spec, and ship capabilities, balancing speed to value with platform scalability and long‑term maintainability Build relationships with industry stakeholders, including prospective clients, industry groups, and domain experts, to deepen AFS’s understanding of adjacent market needs Accountability Market Expansion Strategy Own the product strategy for major initiatives, identifying where AFS should invest next and defining what it takes to win Develop deep expertise in the operational workflows, regulatory requirements, and technology landscape across the parts of the commercial lending lifecycle relevant to assigned initiatives Build business cases for initiatives, quantifying customer impact, market dynamics (where relevant), investment requirements, risks, and expected return Translate opportunities and problems into concrete product requirements and a sequenced delivery roadmap Evaluate build vs. buy vs. partner options for capabilities required to deliver the roadmap Client Discovery and Market Intelligence Lead ongoing client and prospect research to validate hypotheses and continuously refine priorities and the roadmap Develop relationships with early‑adopter institutions willing to pilot and iterate on new capabilities Monitor competitive capabilities and market positioning across relevant platforms and point solutions in commercial lending and adjacent workflows Inform pricing and packaging strategy for new capabilities, determining bundling, tiering, and premium positioning Product Execution Define requirements, write detailed specifications, and drive features from concept through launch Prioritize ruthlessly. Ship what opens markets and drives commercial outcomes, not what’s technically interesting Own the quality bar for new capabilities: functional completeness, regulatory alignment, and client readiness Work within the engineering pod structure, collaborating directly with developers and designers in tight iteration cycles Write clear, actionable specs that engineering teams can execute against with minimal ambiguity Cross‑Functional Partnership Partner with Sales and the CRO to ensure product capabilities align with commercial strategy, pipeline development, and revenue targets Collaborate with Professional Services and Implementation teams on deployment readiness, change management, and scalable rollout for new capabilities Work with the CTO on architecture and infrastructure decisions that support platform scalability, reliability, and extensibility Contribute product perspective to executive leadership on timing, sequencing, trade‑offs, and investment priorities across major initiatives Ideal Candidate Profile Experience 7+ years in product management, with significant experience in commercial banking, lending technology, or financial infrastructure software Deep domain knowledge of the commercial loan lifecycle, including origination, underwriting, closing, servicing, portfolio management, and related operational workflows. Direct experience with commercial lending operations, loan administration, or lending technology platforms is strongly preferred Experience building or managing products across multiple commercial lending products, workflows, or user personas (e.g., C&I, CRE, asset‑based lending, SBA, servicing, collateral, covenant, or other related workflows) Track record of delivering high‑impact product outcomes, such as launching new capabilities, improving core workflows, modernizing platforms, enabling integrations, or expanding a product’s market reach Experience in PE‑backed, high‑growth, or enterprise B2B SaaS environments where speed and commercial impact are expected Fintech or consumer banking experience will be considered, but commercial lending depth is strongly preferred Capabilities Deep product intuition for translating complex domain workflows into simple, scalable product experiences Strong commercial acumen; ability to size markets, build business cases, and connect product decisions to revenue outcomes Strong technical literacy; able to engage credibly with engineers on architecture, data models, and integration patterns without being an engineer Excellent client‑facing skills; comfortable presenting to senior banking executives and translating their operational realities into product strategy Ability to context‑switch between strategic market analysis and tactical specification writing Data‑driven decision making; defines success metrics, instruments features, and iterates based on evidence Leadership & Style Self‑directed operator who thrives in ambiguity; this role requires defining the path, not following one Biased toward action and shipping; comfortable making decisions with imperfect information and iterating based on market feedback Strong collaborator across engineering, sales, services, and executive leadership—builds trust through competence and follow‑through Intellectually curious about commercial lending markets; stays current on regulatory changes, market dynamics, and competitive moves Comfortable operating as a domain authority; educating cross‑functional teams and bringing market insights into every conversation Operates with speed and pragmatism in a PE‑backed environment where timelines are aggressive and outcomes matter Decision Scope Owns prioritization of the product backlog for assigned initiatives Authority to define product requirements and acceptance criteria for new capabilities Authority to engage directly with clients and prospects for research, pilots, and feedback without gatekeeping Recommends build vs. buy vs. partner strategies for new market capabilities Partners with CTO on architecture decisions that enable scalability, performance, and extensibility Does not own: broader AFSVision product roadmap (CPO scope), market expansion budget allocation (executive leadership scope), or engineering team management (CTO scope) Why This Role Matters Now AFS has built the market‑leading platform for commercial loan servicing at the largest U.S. banks. Our technology, client relationships, and domain expertise position us to deepen that leadership—by modernizing core workflows, extending platform capabilities, and delivering new solutions that solve high‑value problems for our clients. Our competitors face structural and financial headwinds. Market segments adjacent to our core are underserved by modern technology. And our clients are increasingly looking for a platform that can cover more of their commercial lending operations under one roof. The Senior Product Manager will be the person who turns opportunity into a concrete product strategy and a shipped reality. For the right candidate, this is a career‑defining opportunity to lead critical initiatives at a company that sits at the center of commercial banking infrastructure. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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