Shift Leader
Tropical Smoothie Cafe
Tropical Smoothie Cafe - Team Leader Are you looking for a fun and dynamic working environment? Do you have a passion and willingness for delivering unparalleled hospitality? If so, we have the perfect opportunity for you! Tropical Smoothie Café is a leading brand in the Food & Beverage industry, inspiring a healthier lifestyle with amazing food and delicious smoothies. As a Shift Leader, you will play a key role in delivering on our promise by embodying our four values: Solid Relationships, Thinking Bigger, Creative Spirit, and Inspiring Better. ESSENTIAL FUNCTIONS Interact with crew members and customers using our unique "Tropitude" to create a positive and fun atmosphere. Deliver unparalleled hospitality to each customer, ensuring they have an amazing experience. Be knowledgeable and proficient in each position within the cafe. Successfully complete the Café Basics Training Program and Certified Trainer Program. Ensure each station is operating to Tropical Smoothie Cafe's standards. Train and coach crew members during each shift to uphold brand standards. Utilize tools to accomplish goals, manage labor, and control inventory. Perform any additional tasks necessary to run the cafe smoothly. Requirements: Prior experience in a leadership role within the hospitality industry. Legally able to work within State and Federal guidelines. PHYSICAL REQUIREMENTS Continuous standing and walking throughout each shift. Bending, lifting, and carrying up to 50 pounds for stocking, refilling ice, or taking out trash. Constant face-to-face interactions with crew members and customers. Safely navigate in a fast-paced cafe environment. Ability to multi-task and remain positive in sometimes stressful working conditions. WORKING CONDITIONS Most shifts are eight hours, but this may vary. Expect some early mornings, late evenings, weekends, and/or holiday hours, with additional opening/closing responsibilities. Lead crew members by demonstrating Tropical Smoothie Cafe's core values in all interactions. Comply with the Tropical Smoothie Cafe Employee Handbook, uniform, and personal hygiene policies for each shift. In addition to being part of a fun and upbeat environment with no fryers, we offer a range of benefits and perks including: Flexible schedule options to accommodate your needs. Employee discount on our delicious food and smoothies. Paid training to ensure your success in the role. Opportunities for growth and development within the company. Competitive base pay supplemented by tips (average tips as of October 2024 is $2.50/hr-$3.50/hr). Other additional benefits. If you are a highly skilled, motivated, and enthusiastic individual who enjoys working in a fast-paced environment, then this is the perfect opportunity for you. At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members and Leaders are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Member. #J-18808-Ljbffr Tropical Smoothie Cafe
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