Counter /Warehouse Associate - Clovis
$19 per hourJohnstone Supply
Job Description
Job Description
About Us
We're a growing HVAC wholesaler bringing decades of industry expertise to this community. As we establish our footprint, we're committed to providing contractors and businesses with top-tier products, unmatched support, and a workplace culture that fuels your growth. We pride ourselves on FOUR core values - Driven, Creative, Accountable, and Servant.
Why You'll Love Working Here:
- Best-in-class benefits: comprehensive health, dental, vision, 401(k), generous PTO, and more
- Competitive pay: industry-leading wages plus performance-based incentives
- Fun, fast-paced environment: collaborate with passionate pros, tackle fresh challenges daily, and celebrate wins together
Ready to Grow with Us?
If you thrive in a dynamic setting, share our values, and want to help shape a best-in-class wholesale operation from the ground up, we'd love to hear from you. Let's build something great-together.
Job Summary:
We are seeking a dependable, detail-oriented Counter/Warehouse Associate to support our HVAC wholesale operations. This hybrid position plays a critical role in both customer-facing sales support and back-end warehouse logistics. The ideal candidate has strong organizational skills, a customer-first mindset, and experience with inventory and order processing systems.
Key Responsibilities:
Sales Counter / Customer Service:
- Greet and assist walk-in and call-in customers in a professional, courteous manner.
- Generate new and repeat sales by providing accurate product and technical information.
- Upsell and cross-sell products to maximize sales opportunities and enhance customer satisfaction.
- Process customer transactions including orders, quotes, returns, and special requests through POS or ERP system.
- Communicate availability, pricing, promotions, and delivery status with customers.
- Work with contractors, technicians, and internal team members to fulfill product needs.
Order Fulfillment / Inventory Handling:
- Accurately pick products for counter, phone, and online sales orders using a barcoded inventory system .
- Stage, pack, and process outbound shipments for delivery or pickup.
- Inspect incoming freight for accuracy and damage; document and report discrepancies.
- Load delivery and transfer trucks using a forklift, pallet jack, or hand truck in a safe and efficient manner.
- Perform periodic cycle counts to maintain inventory accuracy.
- Assist with receiving and stocking incoming inventory in the warehouse.
- Keep warehouse and counter area clean, organized, and in compliance with safety protocols.
Qualifications:
- High school diploma or equivalent.
- Clean driving record required.
- Prior experience in HVAC, plumbing, electrical, or building supply distribution is preferred.
- Basic knowledge of HVAC systems, parts, and tools is a plus.
- Experience with barcode scanning and warehouse management systems is highly desirable.
- Forklift certification or ability to obtain one (company provided).
- Must be able to frequently lift over 50 lbs. and perform physically demanding tasks.
- Excellent customer service and communication skills.
- Team player with a strong work ethic and attention to detail.
Working Conditions:
- Combination of indoor counter environment and warehouse work.
- Frequent lifting, bending, standing, and walking throughout the shift.
- Must be able to frequently lift over 50 lbs. safely using proper techniques and/or equipment.
- Exposure to varying temperatures depending on season and warehouse conditions.
- Occasional overtime based on business needs.
Pay Range: $19+ DOE
We have a robust benefits package including:
- We offer a variety of options for medical coverage so you can pick the plan that works best for you!
- Dental
- Vision
- 401k- after 1 year of employment, we offer a 3% non-elective contribution with immediate vesting.
- 3 weeks paid PTO within the first year of employment!
- Paid holidays (including half-day New Year's Eve and Christmas Eve)
- HSA options
- Life insurance /AD&D Insurance
- Long-term disability insurance
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