Guest Experience Lead (GEL)

Guest Experience Lead (GEL) – McDonald's Join to apply for the Guest Experience Lead (GEL) role at McDonald's . This position is at a corporate‑owned restaurant operated by an independent franchisee. The franchisee is the employer and is responsible for all employment matters. About the Position McDonald’s Works for Me. I'm going places, I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel‑good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. Responsibilities Greeting guests and communicating while ordering Offering help with using the ordering kiosks Offering assistance to those in need of some extra hands Checking with guests once they have their food to ensure satisfaction or address additional needs Ensuring kids receive a kid treat Handling any concerns Communicating with the restaurant team to provide feedback and recommendations Requirements Outstanding attitude, willingness to learn and grow, and ability to excel in a fast‑paced, team environment. Must be 16 years of age or older. Additional Info Competitive pay Medical, dental and vision coverage Unpaid Leaves of Absence Education through Archways to Opportunity – opportunities to earn a high school degree, college tuition assistance and English classes as a second language Discount programs Free meals / meal discounts Equal Employment Opportunity McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate‑owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate‑owned restaurant to which you are applying. Seniority Level Entry level Employment Type Part‑time Job Function Other (Restaurant) #J-18808-Ljbffr