Culinary & Service Specialist

Culinary and Service Specialist_Job_Description Location: Miami, Florida Company: Mr. Hospitality Group Employment Type: Full-Time Department: Food & Beverage Operations / Front of House Reports To: Restaurant General Manager / Director of Operations / Food & Beverage Manager Company Overview Mr. Hospitality Group is a global luxury hospitality group recognized for creating refined, design-forward, and experience-led dining destinations. With a portfolio that spans ultra-luxury restaurants, hospitality concepts, and cultural destinations, the group is known for its commitment to excellence, discretion, and elevated guest experiences. Position Overview Mr. Hospitality Group is seeking a polished, knowledgeable, and guest-focused Culinary and Service Specialist to support our luxury dining and hospitality operations in Miami. This role is designed for an experienced food-and-beverage professional who combines a strong understanding of culinary production, pastry and dessert presentation, premium beverages, and elevated front-of-house service. The Culinary and Service Specialist will help deliver exceptional dining experiences for local, national, and international guests across high-end restaurant, private dining, VIP, tasting-menu, chef-led, and special-event settings. The successful candidate will serve as a key link between the kitchen, pastry, bar, and dining-room teams, ensuring that food, desserts, beverages, and tableside experiences are presented with precision, knowledge, consistency, and hospitality. The role requires the ability to understand chef-driven menus, explain culinary preparations and premium beverage selections, make thoughtful food-and-beverage pairing recommendations, support refined plated-dessert and tableside presentations, and uphold the service standards associated with a luxury hospitality brand. Core Responsibilities Guest Experience and Culinary Service Deliver refined, attentive, and personalized food-and-beverage service to guests in a luxury restaurant and hospitality environment. Present and explain chef-driven dishes, menu components, ingredients, preparation methods, plated desserts, special offerings, and premium beverage selections in a clear, engaging, and accurate manner. Provide knowledgeable recommendations on food, wine, champagne, cocktails, aperitifs, spirits, digestifs, and after-dinner beverages based on guest preferences, flavor profiles, dietary restrictions, and the desired dining experience. Support curated food-and-beverage pairings, chef’s tasting menus, premium tasting-style experiences, private dining, VIP tables, special occasions, and special-event service. Perform polished tableside service and presentation, including the introduction and service of signature dishes, desserts, beverages, and select chef-led culinary experiences. Support pastry and dessert presentation by ensuring that restaurant desserts are delivered, described, and presented in accordance with culinary standards and the company’s luxury-service expectations. Anticipate guest needs, respond professionally to special requests, and provide discreet, detail-oriented service to VIP, celebrity, corporate, private-event, and international clientele. Service Coordination and Operations Coordinate closely with chefs, pastry personnel, bartenders, sommeliers or beverage leadership, servers, managers, and support staff to ensure accurate timing, quality control, service flow, and presentation standards. Assist in maintaining consistent service sequencing, including course pacing, beverage timing, table maintenance, guest communication, and timely resolution of service needs. Ensure that dining-room, table, service-station, and bar-service areas are properly prepared, organized, stocked, clean, and ready before, during, and after service. Maintain thorough knowledge of current menus, seasonal dishes, dessert programs, beverage lists, wine and champagne selections, cocktail offerings, ingredients, allergens, and company service standards. Support inventory control, product availability, stock rotation, service-equipment organization, and responsible handling of food-and-beverage products. Assist with training, coaching, and alignment of front-of-house personnel on culinary knowledge, dessert presentation, premium beverage service, tableside standards, and luxury guest‑experience expectations. Beverage Knowledge and Pairing Demonstrate strong working knowledge of wine, champagne, premium spirits, cocktails, aperitifs, and after-dinner beverages, including familiarity with French and European wine regions and producers. Collaborate with the Executive Chef, Sommelier, beverage leadership, and front-of-house management to support thoughtful food-and-beverage pairing recommendations and consistent guest communication. Engage confidently and accurately with discerning guests regarding wine styles, regions, producers, vintages, flavor profiles, menu compatibility, and pairing philosophy. Support wine-service standards, curated beverage programs, premium tastings, special events, and exclusive beverage experiences. Brand Standards and Service Improvement Partner with the General Manager, Executive Chef, Sommelier or beverage leadership, and senior front-of-house personnel to support cohesive execution of the company’s exacting luxury-service standards across all guest touchpoints. Support real-time resolution of guest concerns and service-recovery needs in coordination with management, while maintaining composure, polished communication, sound judgment, and a professional presence. Serve as a visible yet discreet ambassador of Mr. Hospitality Group’s brand values, luxury-service standards, and guest-centric philosophy in all interactions. Maintain impeccable grooming, posture, and professional demeanor, while consistently modeling the company’s expected front-of-house presentation and service standards. Share meaningful guest feedback, service observations, and post-service insights with management to help identify opportunities to refine the VIP and luxury guest experience. Follow all applicable food-safety, sanitation, responsible alcohol-service, workplace-safety, and company policies and procedures. Represent Mr. Hospitality Group with professionalism, discretion, cultural awareness, teamwork, and a consistent commitment to exceptional hospitality. Required Qualifications 3+ years of progressively responsible experience in upscale restaurant, luxury hotel, beach club, fine-dining, VIP dining, premium bar, private-dining, or high-end hospitality operations. Mastery of French fine dining service standards and European luxury hospitality protocols Experience with tableside presentation, private dining, tasting-menu service, chef-led service, or premium multi-course dining experiences Advanced beverage knowledge, including wine, Champagne, and pairing principles (formal certification strongly preferred) Exceptional emotional intelligence, cultural fluency, and discretion Demonstrated ability to perform with consistency and composure in high-pressure, high-visibility environments Preferred Qualifications Formal education, vocational training, certification, or diploma in culinary arts, pastry arts, hospitality management, food-and-beverage operations, restaurant management, or a related discipline. Training or practical experience in French culinary production, French pastry, restaurant desserts, plated-dessert presentation, or sugar-art techniques Prior experience assisting with staff training, menu education, service-standard implementation, or coordination of front-of-house teams. Proficiency in French and English, with Spanish-language skills preferred. Core Competencies Luxury guest experience : Delivers warm, discreet, personalized, and detail-oriented service that reflects a premium hospitality brand. Culinary and pastry knowledge : Understands menu ingredients, preparation methods, food presentation, restaurant desserts, and chef-driven culinary concepts. Beverage expertise: Demonstrates confidence discussing and serving wine, champagne, cocktails, aperitifs, spirits, and after-dinner beverages. Presentation excellence : Maintains refined personal presentation and executes polished food, dessert, beverage, and tableside service. Service sequencing: Understands course pacing, timing, table maintenance, beverage timing, and coordination necessary for an uninterrupted dining experience. Menu storytelling : Engages guests with clear, accurate, and compelling explanations of dishes, desserts, beverage selections, and curated pairings. Cross-functional coordination : Communicates effectively with culinary, pastry, bar, and service teams to protect quality, timing, and presentation. Attention to detail: Identifies and addresses service issues before they affect the guest experience. Adaptability : Adjusts quickly to changing guest needs, special requests, high-volume periods, private events, and evolving operational priorities. Professionalism and discretion : Exercises sound judgment, confidentiality, cultural sensitivity, and composure in a luxury guest environment. Team leadership: Supports colleagues, reinforces service standards, and contributes to front-of-house knowledge-sharing and staff development. Scheduling & Physical Requirements Full-time position requiring flexibility to work days, evenings, late nights, weekends, holidays, and special events according to business needs. Ability to work extended periods on one’s feet and move continuously throughout a dining room, bar, private-event space, and service areas. Ability to safely lift, carry, push, pull, and move up to 30 pounds, including trays, beverage items, service equipment, glassware, inventory, and supplies. Success Profile A successful Culinary and Service Specialist at Mr. Hospitality Group is a hospitality professional who understands that luxury service is created through knowledge, preparation, precision, timing, and genuine care for the guest . This role requires mastery of service fundamentals, refined interpersonal intelligence, and an unwavering commitment to excellence at the highest level of hospitality. #J-18808-Ljbffr MR. HOSPITALITY