Executive Admin Assistant

Job Title

Things You'll Do Power our speed to insights by managing the end-to-end user research and Early Access Program participant management process, including recruitment, screening, scheduling, and incentive distribution. Ensure a seamless stakeholder and participant experience by partnering with Research, Design, and Product teams to deeply understand their specific study requirements. Diversify and scale our sourcing pipeline by utilizing and expanding channels including internal databases, external panels (Dscout, Centercode), and professional networks. Drive operational efficiency by serving as a product expert, suggesting process improvements, and maintaining Research Ops governance and knowledge management. Modernize recruitment best practices to enhance participant targeting and recruitment scale by optimizing the tools and methodologies available today while advocating for new tools when necessary. A willingness to explore AI-powered tools is encouraged. Maintain the research panel health and integrity by developing internal participant pools while ensuring strict data privacy compliance and clear value communication.

Skills Excel, administrative, Data entry, Customer support, Project coordination

Top Skills Details Excel,administrative

Additional Skills & Qualifications What We're Looking For On Your Resume 12 years of experience in client/stakeholder collaboration, service delivery, or project support; or 1+ year in a customer-facing operations role. 3 years preferred. Proven track record of managing multiple simultaneous requests or cases in a fast-paced environment (e.g., using ticketing systems like Jira or Zendesk). Experience with CRM and/or research-specific tools such as Qualtrics, Salesforce, Dscout, etc. Strong written and verbal communication skills with the ability to build trust and credibility with internal and external stakeholders Growth mindset: track record of systems thinking and operational improvement. Bachelor's degree preferred in Social Sciences, Communications, or a related field. Exceptional written and verbal communication skills, with a proven ability to lead meetings, draft complex participant screeners, and manage stakeholder expectations clearly and concisely.

Experience Level Entry Level

Job Type & Location This is a Contract position based out of Seattle, WA.

Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Sep 30, 2026.