Desktop Support Engineer
Inficare
Job Title: Desktop Support Engineer Location: Vandalia, OH (Onsite - 5 days/week) Job Type: Contract (6 Months) Job Overview
We are looking for a proactive and customer-focused Desktop Support Engineer with 3-4+ years of hands-on experience in IT support. The ideal candidate will serve as the first point of contact for IT-related issues, providing timely technical assistance to end users while ensuring high levels of customer satisfaction.
Required Skills
We are looking for a proactive and customer-focused Desktop Support Engineer with 3-4+ years of hands-on experience in IT support. The ideal candidate will serve as the first point of contact for IT-related issues, providing timely technical assistance to end users while ensuring high levels of customer satisfaction.
Required Skills
- Strong knowledge of Windows 10/11 operating systems
- Experience with Microsoft 365, Outlook, Teams, and Office applications
- Hands-on experience with Active Directory, Group Policy, and user administration
- Basic networking knowledge: TCP/IP, DNS, DHCP, VPN, Wi-Fi
- Experience with ITSM/ticketing tools: ServiceNow, Jira Service Management, or ManageEngine
- Familiarity with antivirus solutions and endpoint security
- Strong analytical, problem-solving, and communication skills
Vacancy posted 3 days ago
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