Assistant Store Leader
Range USA
Assistant Store Leader
Southgate, MI - Southgate, MI 48195
Overview
Position Type Full Time Travel Percentage None Category Retail
Description
Assistant Store Leader
Range USA is the nation's largest operator of indoor shooting ranges a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact.
Position details
Position title - Assistant Store Leader
Reports to - Store Leader
Classification - Full-Time / Exempt / Salaried
Position overview
The Assistant Store Leader supports the overall success of the store by driving sales, leading daily operations, developing team members, and ensuring a safe, compliant, and customer-focused environment. This role partners closely with the Store Leader to drive store sales performance, maintain operational excellence, and uphold all regulatory and safety standards.
Core values alignment:
- Curious ask questions, find and solve problems
- Passionate care deeply about the brand, team, and customers
- Do it Right take pride in accuracy and credibility
- Service put others above ourselves
Key responsibilities
Sales & Customer Experience:
- Support achievement of store sales goals through exceptional customer service and team execution
- Ensure a consistent, high-quality customer experience in both retail and range environments
- Maintain merchandising, pricing, promotional, and visual presentation standards
Operations & Store Management:
- Responsible for scheduling to align staffing with customer traffic and business needs
- Responsible for daily store operations, including opening/closing procedures, cash handling, and receipts and dispositions
- Oversee store and range facility standards, staffing, cleanliness, and functionality
- Ensure proper use of systems including POS, inventory, and scheduling tools
- Oversee and support range maintenance team operations
People Leadership & Development:
- Responsible for recruiting, interviewing, and hiring top talent
- Responsible for onboarding and training of new team members
- Provide ongoing coaching, feedback, and performance management
- Help develop associates through goal setting and development plans
Compliance & Safety:
- Ensure strict adherence to ATF regulations and all internal firearm handling policies
- Maintain compliance with OSHA, EPA, and all applicable state and local regulations
- Serve as a Safety Leader by promoting a culture of accountability and safe practices
Administrative & Execution
- Monitor compliance with company policies, procedures, and record-keeping
- Manage timekeeping, scheduling approvals, and attendance tracking
- Support execution of company initiatives and operational priorities
- Assist across all store functions as business needs require
Desired skills & experience
- 3+ years of retail sales or leadership experience
- Led teams of 10 or more associates
- Availability to work a flexible schedule including nights, weekends, and holidays
- Proficiency with Microsoft Office, POS systems, and inventory management tools
- Strong communication and interpersonal skills
- Proven ability to build relationships and deliver customer-focused solutions
- Experience in coaching, performance management, and team development
Employee benefits
- Medical, Dental, and Vision health insurance
- Unlimited Shooting Free Classes
- Industry-leading online and in-store discounts
- Manufacturer rewards and points program
- No firearm experience needed we offer paid training
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