Deckside Support Techincian
NTT Data
Day to Day Job Duties:Provide desktop and laptop deskside support for Windows & Mac systemsProvide technical support and training to personal computer and PC network usersAssist users in solving IT problems using available hardware and software toolsSupport, install, and maintain personal computers, local area networks, operating systems, software, and related IT peripheralsInstall and support hardware and software components for user groups, perform preventive maintenance, and test equipmentEvaluate system configuration and software to ensure effective use of hardware resources Engage with users to determine their potential future business requirements and create ways to streamline making these requirements a realityProvide positive customer experiences when working with usersUse industry standard ITSM application / ticketing system (i.e.: ServiceNow, Remedy, Footprints) daily to triage tickets, escalations, issues, etc.Technical Skills:Windows 10, Mac, Catalina, Active Directory, iPhone, Microsoft OfficeExperience troubleshooting, installing, and upgrading in a Windows 10 enterprise environment (Experience troubleshooting in a Mac OSX environment a plus)Experience troubleshooting, configuring, and administrating Microsoft Exchange for iOS mobile devices New system deployment (including setup, imaging, software installation, and data migration)Resolution of hardware driver conflicts, user profile corruption, and operating system errorsMcAfee, SCCM, and whole disk encryption troubleshootingPKI certificate assistanceSoftware installationProvide remote access supportiOS Mobile device configuration and deployment Assist with Knowledge Base Article management to include initial proof reading and feedback of new articlesOther IT Service-desk related tasks as deemed necessary by the client within the defined scope of the contractPossess a strong ability to communicate effectively in a team environmentBasic Qualifications:• Associate’s Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field (or equivalent work experience)• 2+ years of experience with basic hardware and software products and diagnostic/problem solving skills• Minimum 2-4 years of work experience in computer systems or IT support• U.S. Citizen with the ability to obtain a Secret Clearance requiredDesired Skills:• A+ Certification• ITIL FoundationPosting Date:Department: -
- What You’ll DoThe End User Support Specialist delivers high-quality technical support and ensures a seamless technology experience for employees across the organization. This role serves as the primary point of contact for IT support, resolving hardware, software, systems...SuggestedFull timeImmediate startRemote work
$85.75k - $134.75k
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs ...SuggestedWorldwide$90k - $157.5k
...a Service managed service offerings. This is a client-facing, business and technical staff position responsible for managing and supporting all aspects of production Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy...SuggestedFull timeTemporary workFlexible hours$20.5 per hour
...Support Specialist - Brain Injury Services Burlington Join Eliot – A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We...SuggestedHourly pay16 hoursMonday to FridayEliot Community Human Services
Burlington, MA3 days ago- ...Dassault Systèmes is seeking a Model Based Systems Engineering Consultant to advise customers on business process transformation and support the implementation of 3DEXPERIENCE and CATIA Model Based Systems Engineering solutions.In this role, the consultant will help...Suggested
$83.46k - $129.38k
...projects/programs that often cross organizational boundaries and impact on the accomplishment of strategic objectives.This position supports the program mission by serving as a senior management advisor for change management best practices, leading specific change...Permanent employmentFull timeLocal areaRemote work- ...embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here....Local area
$90k - $157.5k
...projects or in response to trends in the marketplace. Contribute to software quality by clearly communicating defects to Technical Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting...Full timeTemporary workRemote workFlexible hours- ...will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.The RoleAspenTech...Full time
- The Cloud Consultant/Business Analyst will primary resource leading a Salesforce.com project. They are a client-facing consultant that requires consulting expertise, Customer Relationship Management (CRM) industry acumen, and strong communication skills. The Cloud Consultant...Work experience placement
- P3I, Incorporated is looking for a Systems Administrator to support the Tactical Networks group at MIT Lincoln Laboratory in Lexington, MA. The Sys Ad will perform hands-on tactical tasks a specific program and for the flight facility/hangar networks.Description:Maintains...Remote work
$90k - $157.5k
Tech Support:Respond to requests for technical assistance via Teams, Email. There may be minimal travel involved.Diagnose software issues and recommend the appropriate solution.Analyze problems, answer questions, and provide training as needed.Work closely with engineering...Full timeTemporary workFlexible hours$15 - $18.75 per hour
...POSITION OBJECTIVE The Support Associate is responsible for supporting a customer and product‑focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including...Local areaFlexible hoursShift workNight shiftChico's
Burlington, MA1 day ago$118.44k - $138.9k
...solving that improves systems and eliminates waste. Lead and facilitate hands-on continuous improvement projects and Kaizen events that support the annual business objectives. Work closely with teams to identify improvement opportunities through employee ideas, Gemba, value...Temporary workWork at officeMonday to FridayThermo Fisher
Bedford, MA4 days ago- The Technical Product Specialist - PAT Bio is a critical commercial support role responsible for driving growth of clients FAST CDV Analyzer across North America. This position works in close partnership with North American Key Account Managers (KAMs) to develop new opportunities...
- IT/OPERATIONS SUPPORT SPECIALIST, Credit Union provides advanced technical support for MIT Federal Credit Union's (MIT FCU) computing environment, ensuring the security, availability, and performance of all systems and infrastructure. This role serves as a Tier 2escalation...
- ...in Burlington, MA to greet customers, answer calls, and direct inquiries. The role emphasizes professional communication, clerical support, and high guest satisfaction. This part-time position offers training and weekly pay in a fast-paced dealership environment. The ideal...Weekly payPart timeAfternoon shift
Asbury
Burlington, MA4 days ago - ...This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Woburn, MA1 day ago $34 - $36 per hour
...The Trustees of Reservations is seeking a deCordova Camper Support Specialist to work in a hybrid camp environment in Lincoln, MA. This role involves leading staff training, facilitating camper support, and ensuring successful camp experiences for children with diverse...Hourly payThe Trustees of Reservations
Lincoln, MA3 days ago$21 - $25 per hour
...s Aide or Educational Instructional Aide, you will work closely with classroom teachers to help create a positive, engaging, and supportive learning environment for students. Candidates who enjoy working with children, supporting student growth, and being part of a collaborative...Hourly payWeekly payPermanent employmentContract workTemporary workPart timeSummer workPlacement yearWork at officeImmediate startMonday to FridayMonday to ThursdayPrecision HR Solutions
Arlington, MA7 days ago$60k
...are seeking an enthusiastic and service-driven individual to join our Showroom as a Showroom Concierge. This Receptionist & Sales Support role is a vital partner to our Sales Representatives, ensuring a seamless and exceptional client experience in our showroom. As part...Temporary workFor contractorsAfternoon shiftSoho Studio
Burlington, MA3 days ago$35 - $38.5 per hour
...Legal Support Specialist Cooley is seeking a Legal Support Specialist to join the Boston Business team. Position summary: The Legal Support Specialist (Business) will provide complex and specialized administrative support to assigned attorneys and paralegals. Specific...Hourly payTemporary workWork at officeFlexible hoursCooley
Woburn, MA5 days ago$90k - $157.5k
...technical field. Four (4) to Twelve (12) years of overall work experience in the world of Financial Technology and application production support Exposure to SQL and fundamental understanding of relational database theory and/or specific knowledge of Oracle/Microsoft SQL...Temporary workWork experience placementState Street Corporation
Burlington, MA5 days ago$150k - $180k
...experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly...Work at officeImmediate startRemote workFlexible hoursNexthink
Arlington, MA3 days ago- HARDY INDUSTRIES is seeking skilled technicians in Woburn, Massachusetts, for a diverse role that includes technical tasks beyond standard helpdesk duties. Candidates will handle installations, structured cabling, and telecom tasks while working in various environments...Hourly payFlexible hours
Hardy Industries Inc
Woburn, MA5 days ago - WHO WE ARE SCIENION is a global leader in low-volume precision dispensing technologies, supporting applications from early-stage research to full-scale manufacturing. Our integrated product portfolio includes advanced hardware, consumables, and services used across microarrays...Full timeContract workWork at officeWorldwideRelocation package
$139k - $187k
...for End User Services at Wave Life Sciences. This role owns the full end user services portfolio across deskside services, helpdesk support, workplace technology, endpoint compliance, corporate application lifecycle coordination, vendor governance, service analytics,...Temporary workSummer workLocal areaRemote workShift work- ...a return on investment to shareholders. • To promote employee development.Job DescriptionThe candidate will provide 24 x 7 project support for the client. Provide support of the infrastructure by performing administrative functions of Linux/RedHat (hardware and software...Local areaRelocation
- ...parking systems which satisfy the most demanding applications. As a subsidiary of Amano Corporation Japan, Amano McGann receives the support of a global organization generating in excess of $900 million in annual revenues and over 2,900 employees worldwide. Key...For subcontractorWorldwideWeekend work
Amano McGann, Inc.
Woburn, MA1 day ago $37 - $47 per hour
...Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within...Hourly payFull timeLocal areaImmediate startAlta Equipment Group
Burlington, MA2 days ago
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