Business Office Receptionist

Business Office Receptionist

Greeting all types of patients, face-to-face or over the phone, making appointments and directing them to the proper department. Competes patient registrations which includes accepting co-pays, patient payments, and logging them onto the daily payment spreadsheet.

Experience: Business office experience, medical setting preferred. Computer proficiency required.

Education: High School or equivalent required.

Job Duties:

• Answer inquiries and obtain information from customers, visitors, and other interested parties.
• Register patients and collect co-pays including scanning of insurance cards and ensuring all information is correct.
• Understands the appointment scheduling software and the way each type of appointment is made.
• Scans insurance EOBs.
• Prepare necessary paperwork for appointments including CDL's and HIPAA forms.
• Address basic account questions from patients and enter personal payments onto the daily payment log.
• Provide clear messages to medical staff, from phone calls and walk-ins, in regard to patient requests.
• Assist with extra duties as requested by Office manager/Supervisor.