Prinect Color Specialist

Who are we: Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team! Are you looking for a challenge? That’s what we offer! Prinect Color Specialist Department: Prinect Service Reports To: Manager, Prinect Service Location: Corporate- Marietta / Customer Sites Throughout the United States FLSA Status: Exempt Salary: 85-100k Position Summary The Prinect Color Specialist is responsible for delivering color management consulting, implementation, training, and technical support services for Heidelberg Prinect Production and Sheetfed customers. This position helps customers optimise colour workflows, improve print consistency and achieve high-quality colour reproduction through the effective use of Heidelberg colour management solutions. The role requires extensive customer interaction, strong technical expertise and the ability to travel frequently to customer locations throughout the United States. Essential Duties and Responsibilities Conduct on‑site customer training for press calibration, proofing systems, device calibration and colour workflow optimisation. Implement and maintain colour management solutions within the Heidelberg Prinect ecosystem. Troubleshoot colour workflow, print quality and software‑related issues. Provide advanced technical support to customers and internal support teams. Assist with escalation and resolution of customer‑reported issues, software enhancements, product defects. Create and maintain training materials, user guides and best‑practice documentation. Document customer activities, project updates, training sessions and service recommendations. Support Sales Representatives and Project Managers with customer evaluations, solution recommendations and professional colour‑management opportunities. Conduct workflow audits to identify process improvements, reduce waste and enhance productivity. Deliver consulting services improve customer workflow efficiency and colour performance. Collaborate with internal departments to ensure successful customer implementation and ongoing support. Perform additional duties as assigned. Required Qualifications Strong knowledge of colour theory and colour management principles. Experience with print production systems and workflows. Understanding of prepress, pressroom, post‑press and computer‑to‑plate (CtP) operations. Experience delivering technical training and customer education programmes. Strong analytical, troubleshooting and problem‑solving skills. Excellent verbal and written communication skills. Ability to build strong customer relationships. Ability to manage multiple projects and priorities independently. Proficiency with Microsoft Office applications. Preferred Qualifications Experience with Heidelberg Prinect Colour Toolbox and Heidelberg colour‑management services. Experience implementing industry‑standard colour workflows in commercial printing environments. Experience working for a printing technology or workflow software provider. Degree or certification in Print Management, Graphic Communications or a related field. Core Competencies Technical expertise Customer focus Problem solving Project management Communication skills Training and presentation skills Collaboration and teamwork Adaptability Time management Attention to detail Travel Requirements Up to 90% travel within the United States. Company Car Provided. Working Conditions Work is performed in customer print production facilities, manufacturing environments, offices and remote locations. Occasional evening and weekend work may be required to support customer schedules and project deadlines. Equal Employment Opportunity Heidelberg is committed to providing equal employment opportunities to all employees and applicants and maintaining a workplace free from discrimination and harassment. ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. OSHA: Heidelberg provides a workplace free from serious recognised hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards. Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment. EEO/AA Statement: Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Heidelberg are based on business needs, job requirements and individual qualifications, without regard to race, creed, colour, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status or any other status protected by the laws or regulations in the locations where we operate. Heidelberg will not tolerate discrimination or harassment based on any of these characteristics. Pay Transparency Nondiscrimination provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of others or employees. However employees who have access to the compensation information of other employees or applicants doesn't have to be in part of essential job functions. Good to know: Rarely are there candidates who fulfil all requirements 100%. Even if you don't fulfil all requirements, we look forward to receiving your application in any case. HEIDELBERG is a company with a lively history – for over 175 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality. We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey. With us, you can leverage your skills and further develop and utilise your potential through personal development programmes. Your compensation at HEIDELBERG will be attractive, your working environment modern and your social benefits excellent. This year, we proudly celebrate 175 years of Heidelberger Druckmaschinen AG. Our rich tradition is defined by the dedication and hard work of our employees. Their commitment to customer focus, innovation, engineering excellence and manufacturing quality has shaped our history. Explore our illustrated timeline—a journey through a legacy built by the vision, resilience and relentless pursuit of excellence of our team members. Join us and become part of our journey towards continued success and innovation. HEIDELBERG, the world leader in sheetfed offset printing, has been a reliable partner with high innovation power for the global printing industry for over 175 years. We aim to grow in our established market segments and explore new business areas. Our motivated and competent teams are a key factor for our future success. HEIDELBERG’s values are deeply rooted in our tradition and oriented towards a common future in our culture guiding principles. Diversity is a critical success factor for our future, and we aim to further promote it within our company. #J-18808-Ljbffr HUS Heidelberg USA, Inc.