Retail Associate - Part-Time

Job Description

Job Description

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Retail Associate with Heritage Cooperative, apply TODAY at  

QUALIFICATIONS 

REQUIRED QUALIFICATIONS 

High school diploma or equivalent (or currently pursuing). 

Valid driver’s license with acceptable driving record (if operating company vehicles or equipment). 

Ability to obtain and maintain forklift certification (training will be provided). 

Basic math skills and ability to accurately handle cash transactions. 

Strong customer service and communication skills. 

Ability to follow safety procedures and operational guidelines. 

Basic computer skills for data entry, point-of-sale systems, and reporting. 

PREFERRED QUALIFICATIONS

Previous retail, warehouse, agricultural, or customer service experience. 

Experience operating forklifts or material handling equipment. Previous industry experience 

Knowledge of inventory systems and merchandising practices. 

Familiarity with agricultural, feed, or farm supply products. 

Experience working in both customer-facing and warehouse environments.

ESSENTIAL JOB FUNCTIONS

Serve as a positive representation of Heritage Cooperative’s Core Values

• Provide Superior Customer Service
• Highest Standards of Integrity and Trust
• Continuous Improvement
• Being a Good Partner

Customer Service and Sales 

• Provide prompt, courteous service by assisting customers with product selection, answering questions, and offering knowledgeable recommendations. 
• Escort customers to products and suggest complementary items based on their needs. 
• Handle customer inquiries related to product offerings, pricing, billing, and availability. 
• Process transactions accurately using cash registers, including cash, checks, and credit card payments. 
• Load and unload customer purchases safely into vehicles. 
• Report customer feedback, concerns, or signs of dissatisfaction to management promptly. 
• Perform general office duties such as answering phones, filing, copying, and handling paperwork. 
• Support store management in maximizing sales and profitability through excellent customer service and execution of key business initiatives. 

Order Fulfillment 

• Prepare customer and delivery orders by processing requests, pulling materials, packing items, and staging orders in designated areas. 
• Off-load delivery trucks and safely receive incoming merchandise. 
• Utilize forklifts and other equipment safely to store products in appropriate bin locations. 
• Organize warehouse areas to support efficient inventory flow and accessibility. 
• Maintain clean, orderly warehouse, drive-through, and work areas. 

Inventory and Merchandising 

• Assist with stocking, replenishment, and product display to maintain an attractive store environment. 

• Participate in physical inventory counts and maintain accurate stock records. 

Abide by all safety regulations to ensure safety of oneself, coworkers and customers 

Other duties as assigned

PHYSICAL DEMANDS 

Must be able to stand, bend, climb, stoop, kneel or walk for extended periods (up to 8 hours) and move quickly in a busy environment. 

Requires frequent reaching, bending, and lifting of merchandise or supplies up to 25–50 pounds and occasional climbing of ladders. 

ENVIRONMENTAL FACTORS 

Routine exposure to agricultural chemicals (pesticides, fertilizers, fuels) in the retail environment, requiring adherence to specific training and the use of PPE. 

Work may involve navigating unpredictable, uneven terrain outside the facility (e.g., in yard/storage areas). 

Exposure to retail, warehouse, outdoors and agricultural environments.

WHY HERITAGE?

Medical, Dental, and Vision Insurance

Company Paid Life and AD&D Insurance

Company Paid Short-Term and Long-Term Disability

Paid Holidays, Sick, and Vacation Time

401k with Company Match after 6 months

Farm Bureau Membership

Profit Sharing

Questions? Contact  View email address on ziprecruiter.com

DISCLAIMER

The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee. 

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination.