Security Officer Dispatch Communications

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications in Rochester, NY , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, and dispatch appropriate responses to security-related incidents. You will maintain detailed records, provide exceptional customer service, and help create a welcoming environment for employees and visitors. Join Allied Universal’s agile, reliable team, where caring, teamwork, innovation, and integrity guide every interaction.

Position Type: Part Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, vendors, and callers by following site-specific security-related procedures, access protocols, and dispatch policies at a technology, media, and telecommunications location.
• Monitor incoming calls, alarms, radio traffic, and electronic systems; dispatch appropriate personnel and/or emergency responders according to established procedures.
• Document incidents, service requests, dispatch activity, and critical information accurately in logs and reporting systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating updates to appropriate site contacts and Allied Universal leadership.
• Conduct regular and random patrols around the business and perimeter, reporting observed security-related concerns; working environments and conditions may vary by client site.

Minimum Requirements:

• Possess a valid New York State Security Guard License.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1741035