COLLECTOR/COLLECTIONS REP

Business Office Collector/Financial Counselor

The Business Office Collector/Financial Counselor provides benefit education to patients, parents and guarantors. Effectively communicates insurance, claims or patient's self-pay responsibilities to the patient on the unit and at discharge. Requests upfront collections of self-pay deposits from patients both inpatient and outpatient. The Financial Counselor/Collector is responsible for maintaining the Upfront Log for all patients admitted to the hospital and monitors the self-pay balance from the time a patient enters the hospital until the balance is zero. The Financial Counselor/Collector will complete timely and effective payment arrangements and verify/confirm patient demographic information prior to or upon discharge whenever possible. The Financial Counselor/Collector audits and prepares accounts for bad debt. The Financial Counselor/Collector performs routine contact with insurance carriers and other providers regarding denials, refunds, etc to maintain accurate Accounts Receivables. Performs various other duties as assigned by the Business Office Director and/or Administration.

EDUCATION: A Certificate or Degree in accounting or business administration is preferred. Two years' experience in a healthcare setting with prior Medicare/Medicaid and third party billing and collections.