Senior Cloud Engineer
LTM
Role description Location:Dallas, TX (5 days onsite) Role Overview The Cloud Operations Engineer L1L15 provides operational support for enterprise cloud environments with a primary focus on Google Cloud Platform GCP The role acts as the first point of engagement for cloud s incidents operational events and service requests while ensuring adherence to ITILaligned service management practices Shift timings 12 PM 8 PM Central Time Experience Requirements Minimum 5 years of experience in Cloud Operations Infrastructure Operations NOC IT Operations SRE Operations or Cloud Support environments Key Roles and Responsibilities
- Monitor cloud infrastructure and respond to s from enterprise monitoring tools
- Perform L1 and L15 incident triage troubleshooting and remediation
- Manage incidents requests and operational tasks through ServiceNow
- Support GCP Compute Engine IAM VPC DNS Storage Load Balancing VPN and Logging services
- Participate in major incident bridges and war rooms
- Execute runbookdriven operational activities and health checks
- Support change reviews risk assessments prepost implementation validations and approved operational changes
- Maintain SOPs runbooks KEDB articles and knowledge of repositories
- Provide shift handovers and operational reporting
- Identify automation toil reduction and service improvement opportunities
- Google Cloud Platform GCP
- Linux Administration
- Basic Networking TCPIP DNS VPN Routing Firewalls
- Preferred Optional Skills
- AWS and Azure exposure
- Kubernetes GKE
- Docker
- Terraform Infrastructure as Code
- GitHub Azure DevOps Jenkins
- Ansible and workflow automation
- Cloud Security and Governance
- Certifications Preferred
- Google Associate Cloud Engineer Google Professional Cloud Architect
Vacancy posted 3 days ago
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