Correctional Case Manager

Responsibilities Effectively communicate verbally and in writing with staff, offenders, and the public. Defend oneself against attack by violent persons. Work under stressful conditions caused by contact with incarcerated offenders who may be physically violent or verbally abusive. Conduct continuous visual and audio surveillance of assigned work area. Operate office machines and prepare written reports and forms that accurately reflect information reviewed from various sources. Demonstrate and instruct offenders in the proper, safe use of tools, equipment, and supplies. Review, analyze, and evaluate various documents and behavioral data gathered from interviews, documentation, and personal observation. Perform crisis intervention and routine counseling, including suicide prevention. Account for supplies and equipment. Implement and manage correctional programs. Maintain thorough knowledge of prison policies and procedures. Apply supportive counseling and interviewing techniques. Gather and evaluate information concerning an individual's past experience, training, attitude, social environment, and mental capabilities. Maintain knowledge of community services available to individuals. Develop, implement, coordinate, and supervise programs within the framework of prison policies and procedures. Communicate effectively, both orally and in writing. Qualifications Associate’s degree in Criminal Justice, Human Services, Recreation, or a related field from an accredited institution; or high school or GED diploma with two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. Must meet Criminal Justice Standards requirements (12 NCAC 09G .0302). Must pass a criminal background check, produce a negative drug screening result, and successfully complete medical and psychological evaluations. Must possess a valid driver’s license. Must report or stay over during adverse weather events (mandatory). Preferred: Knowledge of supportive counseling techniques. Salary Salary Range: $37,377 - $65,408 Benefits Health insurance options. Retirement plans. NCFlex supplemental benefits. Paid vacation, sick, and community service leave. Paid parental leave. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. #J-18808-Ljbffr Adult Correction