Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Short-Term Disability Insurance
• Life Insurance
• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Us:
We’ve proudly served our community for the past 10 years, building a reputation for excellence and reliability. Our team is made up of 4 dedicated sales professionals and 2 outstanding service team members. Together, we’re committed to creating a supportive and collaborative environment where everyone can thrive. We believe in taking care of our team. Full-time employees are eligible for medical, dental, and vision benefits after 90 days. We also offer flexibility in your schedule to allow for a better work-life balance. We embrace a “work hard, play hard” mindset! With fun promotions, bonuses, and celebrations throughout the year, we ensure our team stays motivated and energized while enjoying the journey together. 

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mark Pritchard - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.