Technical Account Manager (TAM)
AtScale
The Mission AtScale is the semantic layer for modern data and AI. We bridge the gap between complex cloud data platforms, ike Snowflake, Databricks, and Google BigQuery, and the business users who need consistent, AI-ready analytics. We are looking for a Technical Account Manager (TAM) to help us redefine how the world handles business intelligence. The Impact You'll Make In this role, you will serve as the senior post-sales technical leader responsible for ensuring our top enterprise customers successfully deploy, migrate, and realize sustained value. You will:
- Technical Ownership & Production Health: Serve as the primary technical contact post-sale, monitoring system stability, performance, and scalability while proactively leading technical escalations to resolution.
- Deployment Oversight & Strategic Guidance: Oversee complex implementations and migrations from legacy systems by providing expert advice on semantic layer design, platform strategy, and AI enablement.
- Adoption, Value & Advocacy: Drive the usage of new capabilities and influence the product roadmap by representing field insights to our Engineering teams.
- Ownership & Autonomy: You thrive as an individual contributor, owning technical outcomes directly, such as production confidence and architectural alignment.
- Innovation-First: Work at the intersection of AI and data at a company hitting its next major inflection point.
- Culture of Trust: Enjoy a flexible, remote-friendly environment built on transparency and professional growth.
- You are comfortable in fast-paced environments where priorities can shift quickly.
- You value quality over speed and are curious about using AI to improve efficiency.
- You have 7+ years of experience in Technical Account Management or Solutions Architecture, with deep knowledge of cloud data platforms (Snowflake, Databricks, BigQuery).
- You are based in or able to work East Coast (ET) hours.
- Competitive salary + equity.
- Unlimited PTO and comprehensive benefits.
- The chance to shape the future of a global leader in AI-ready analytics.
Vacancy posted 4 days ago
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