Implementation Consultant

Job Title

Responsibilities

Applies detailed knowledge of Altera's products and solutions, including Paragon, within specific domains, functional, or specialty areas to implement and support Altera software at client sites

Collaborates across Altera teams to help deliver client solutions and successful project outcomes

Performs all project workplan tasks for assigned role in accordance with contracted project scope

Performs system configuration tasks and provides system configuration consultation to clients

Provides workflow consultation and guidance in line with Altera recommendations and best practices

Identifies, resolves, and/or appropriately escalates system and workflow issues that arise throughout an implementation project

Provides activation and go-live support

Meets or exceeds utilization targets set by the organization

Sets appropriate expectations with clients and manages them throughout the project lifecycle

Executes all tasks related to a contracted project role independently, with limited support or mentorship as needed

Provides feedback to appropriate internal organizational groups on software and methodology improvements

Facilitates the process of defining client expectations by asking key questions that help clients identify and articulate their needs

Build trust by communicating effectively with clients regarding issues, concerns, and recommendations

Develops and presents recommendations that address key client objectives

Qualifications

Academic and Professional Qualifications

Bachelor's Degree or equivalent work-related experience

Experience

4–7 years of relevant work experience

Advanced knowledge of Altera solutions and Paragon products preferred

Experience with software implementation, workflow consulting, system configuration, and client support

Travel Requirements

International travel may be required

Up to 80% travel may be required

Working Arrangements

Standard work week or as defined by assignment requirements

Primarily working in a standard office environment or remotely

May require after-hours, on-call support, and/or holiday coverage