State Farm Experienced Insurance Customer Service

State Farm Experienced Insurance Customer Service

Join a local State Farm agency where your career can grow as fast as your ambition. As a Licensed Insurance Customer Service Representative, you'll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. This position is perfect for someone who wants a long-term career path in the insurance industry.

Must have a Property and Casualty insurance license. State Farm experience is required.

Responsibilities

• Provide friendly, professional service to customers by phone, email, and in-office
• Process policy changes, billing questions, and general service requests
• Assist customers through claims with clarity and care
• Identify customer needs and recommend additional coverage options
• Support agency sales goals through cross-selling, upselling, and proactive outreach
• Maintain accurate records and follow State Farm procedures
• Contribute to a positive, energetic, team-focused office environment

Compensation & Incentives:

• Base Salary plus Commission/Bonus
• Paid Time Off (vacation and personal/sick days)
• Flexible schedule; offering 3 day or 5 day work week for the ideal candidate.
• Offer may include: childcare, auto allowance, medical
• Valuable experience
• Growth potential/Opportunity for advancement within my office
• Remote work available for qualified State Farm experienced professionals.

Qualifications

• Required insurance licenses (Property & Casualty; Life & Health a plus)
• State Farm experience required
• Strong communication and customer service skills
• Comfortable learning new systems and working in a fast-paced environment
• Motivated by goals, growth, and earning potential
• Reliable, organized, and team-oriented
• Customer service experience helpful but not required

Expected Compensation: $50,000.00 - $100,000.00 per year (includes base plus commission/bonus)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.