Senior Systems Engineer (MFD Specialist Lead)

Alexandria, Virginia

Secret

Hybrid schedule

Information Technology

Overview

GovCIO is seeking a Senior Systems Engineer (MFD Specialist Lead) to support critical enterprise printing, imaging, and infrastructure activities across the U.S. Coast Guard (USCG). This senior role drives enterprise-wide Multi-Functional Device (MFD) operations, manages complex server administration tasks, and provides technical leadership and guidance to the engineering team. This position will be located in Alexandria, VA, and will be a hybrid position.

Responsibilities

As the MFD Specialist Lead, you will lead the MFD lifecycle across the enterprise, direct engineering activities, and act as a people leader. Core responsibilities include:

• Provide direction, technical leadership, and daily guidance to junior and mid-level engineering team members.

• Lead system and software engineering activities including requirements derivation, requirements analysis, system architecture, hardware configuration, and integration/test planning aligned with the Infrastructure Design and Integration Management Plan (IDIMP).

• Develop and maintain technical content, engineering artifacts, and documentation for the PrinterLogic Infrastructure.

• Manage and maintain configuration and operational readiness of enterprise infrastructure systems, servers, and virtualized environments to ensure uptime, performance, resource optimization, and compliance.

• Ensure infrastructure systems meet USCG and federal requirements for cybersecurity, security controls, data protection, auditing, monitoring, and system hardening.

• Apply advanced knowledge of infrastructure technologies including DNS, VDI, SAN, VLAN, firewalls, Azure, AWS, virtualization platforms, and related enterprise tools.

• Automate system and application configurations using scripting and modern automation frameworks to increase reliability and repeatability.

• Support integration of infrastructure components into approved Technical Design Lists (TDLs) and ensure alignment with mission partner technical standards.

• Conduct metrics analysis, performance assessments, and engineering reviews to support modernization, lifecycle management, and continuous improvement efforts.

• Lead infrastructure test environment design, configuration, and sustainment to support system validation, troubleshooting, and engineering evaluations.

• Provide senior engineering guidance, technical recommendations, and briefings to leadership, stakeholders, and mission partners across USCG programs.

• Assist in working Incidents and Service Requests related to MFD and printers within Service Level Objectives.

• Create new engineering and configuration deployment guides as new model printers are delivered to units from the Defense Logistics Agency (DLA).

• Maintain the Authorized Hardware List (AHL) as new printers and scanners are delivered to Coast Guard Units.

• Assist in DLA inventory validation and correction for unit names and Points of Contact for the quarterly DLA inventory.

• Ensure that the Unit Resource Manager (URM) database maintenance is up-to-date and exported for CG-C5I and CG-8.

• Add FAQ entries and update existing engineering knowledge base entries as technical environment information changes.

• Assist in providing DHS the Electronic Product Environmental Assessment Tool (EPEAT) levels of all purchased and leased printers and scanners in the Coast Guard.

• Assist in updating the quarterly lease report for DHS Headquarters (HQS).

• Monitor the MFD Shared Mailbox to resolve technical escalations and field inquiries.

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

• Certifications: DoD 8570 IAT Level II (e.g., Security+ CE, CySA+)

• Five to seven years of experience acting as a people manager and driving technical project management.

• Direct engineering experience administering, managing, and scaling a PrinterLogic Server environment.

• Demonstrated experience executing engineering activities for enterprise infrastructure systems in hybrid, on-premises, or cloud environments.

• Proven ability to perform complex requirements analysis, system integration, hardware/software configuration, and engineering documentation development.

• Strong experience administering and securing enterprise systems in accordance with USCG, DoD, DHS, and federal cybersecurity policies.

• Proficiency with infrastructure-level tools and technologies such as DNS, VDI, SAN, VLAN, firewalls, Azure, AWS, and virtualization platforms.

• Experience designing and automating system configurations and developing engineering workflows to improve scalability and operational readiness.

• Strong communication skills with the ability to lead engineering discussions and present to senior leadership.

• Ability to support complex modernization initiatives in mission-critical, fast-paced operational environments.

Clearance Required: Active Secret Clearance

Preferred Skills and Experience

• Prior experience supporting U.S. Coast Guard (USCG) or Department of Homeland Security (DHS).

• Familiarity with enterprise infrastructure modernization, IT governance, and hybrid-cloud integration.

• Experience supporting automation, Infrastructure-as-Code (IaC), or low-code governance models.

• Strong analytical, problem-solving, and continuous improvement engineering mindset.

Posted Salary Range

USD $100,000.00 - USD $140,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.