Customs Specialist, Entry Writer

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at Location: USA - Buffalo, 237 Main St Division: Group Job Posting Title: Customs Specialist, Entry Writer Time Type: Full Time Customs Specialist, Entry Writer DSV Air & Sea is in search of a dynamic and personable multi-tasker who is driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of entry work in an exciting and fast-paced environment, this may just be the perfect opportunity for you. The Customs Specialist, Entry Writer, is responsible for the inbound shipment process adherence to the local customs authority and any other government agencies which may have jurisdiction. Duties include providing a high level of customer service and problem resolution in order to ensure timely customs release. ESSENTIAL DUTIES AND RESPONSIBILITIES Process customs entries and all other related government agency interfaces that may apply Meet service level requirements in accordance to the client standard operating procedure (SOP) Meet entry preparation and submission requirements based on client SOP, product service level and/or country and government agency requirements Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode Classify entry per client SOP, Parts Database, and/or direction from licensed customs broker/classification specialist Enter required shipment data and customs data into the brokerage system Proactively work with government agencies and customs authorities to resolve issues SUPERVISORY RESPONSIBILITIES (IF ANY) The entry writer may fill the position of a lead in a brokerage group. They may manage dispatchers, documentation personnel and others as necessary to complete the customs entry process. QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES REQUIRED) Ability to work with minimal supervision Detail oriented, organized and able to effectively manage multiple priorities Effective interpersonal skills and ability to communicate both orally and in writing • Working knowledge of OGA's - FDA, FCC, USDA, FWS, etc. High level of customer service Familiarity with customs regulations Computer Skills Intermediate skills in Microsoft Outlook, Word and Excel Ability to adapt to new software easily Education and/or Experience * 3-5 years experience working as an entry writer * License Customs Broker (preferred but not required) * Must be able to read, write, and speak English fluently * Excellent verbal and written communication skills a must For this position, the expected base pay range is $20-$28 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. 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